Manager, Specialist Sales

**Our Purpose**
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

**Title and Summary**

Manager, Specialist Sales - Small & Medium Enterprises, AP

Manager, Specialist Sales - Small & Medium Enterprises, AP

Our Purpose

Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments, and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Team and Role Overview

Join our Commercial & New Payments Flow team as the Manager, Specialist Sales - Small & Medium Enterprises, AP. In this role, you will take ownership of Mastercard's small business product portfolio, encompassing strategy development, analysis, and reporting, as well as product sales and management. You will be responsible for driving the success and performance of Mastercard's small business segment debit and credit products, along with other solutions. Your key objectives will include increasing transaction volume, achieving profitable revenue growth, and collaborating closely with internal teams, as well as external partners such as issuing customers, merchants, strategic partners, and fintech companies. Together, we will create and deliver unique customer value propositions. Specifically, this role will require the ability to work independently, demonstrate thought-leadership, use influencing skills and innovative approaches to product development, underpinned by strong analytical capabilities.

Role
- Drive product strategy and sales by developing a deep understanding of the small business segment through benchmarking, competitive analyses, and research; recommending best practices; and generating profitability analyses and business cases.
- Execute the strategy through in-depth product knowledge and direct engagements with both internal and external stakeholders, both locally and regionally.
- Work and partner across global, regional and in-market functions across Product Delivery, Implementation, Loyalty, Legal, Marketing and Compliance and other teams to deliver solutions & support go to market plans
- Work with the Account and Sales teams to build exciting customer pitches and presentations.
- Monitor the landscape of competitive products and industry trends, understanding their implications for Mastercard and adjust the strategy and execution of the strategy and associated workstreams.
- Support Account Managers with analytical outcomes and plans to reduce costs and improve revenue at a product and issuer level.
- Building and maintaining strong relationships and cooperation with internal stakeholders and customers to deliver on our business targets
- Support in the participation of relevant Mastercard and industry events
- Support in managing the lifecycle of existing partnerships and benefits

All About You
- Entrepreneurial spirit and ambition to play a key role in promoting superior customer experiences and customer centric business solutions.
- Have interest and passion for payments, banking, financial services, e-commerce and all digital things.
- Solid understanding of competitive offering and industry trends
- Demonstrable experience in the commercial segment, debit/credit programs, particularly in the small business segment, experience in issuing an advantage
- Strong analytical and product development skills, with demonstrated ability to deliver against objectives.
- Ability to build rapport and relationships with both internal and external stakeholders
- Enjoy working in a fast paced, innovation driven environment and interest in bringing new ideas to solve dynamic challenges.
- Have business acumen with the ability to create and communicate solutions that meet real consumer needs - excellent command of the relevant business tools such as excel and powerpoint.
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