Clinical Case Manager

1 day ago

Alexandria, Australia United for Care Full time

**Our Purpose**:
At United for Care, we are dedicated to creating a world where everyone has access to high-quality care tailored to their unique needs. As a leading provider of aged care and disability support services, our mission is to empower individuals to live independently, safely, and with dignity.

**The Role**

As a Clinical Case Manager, you play a crucial role in building strong relationships with clients, stakeholders, and team members.

You will be involved in the care of complex clients, providing clinical oversight along with mentoring, developing and supporting our community team of Support Workers and Nurses, ensuring we are providing the best client centered care.

The clinical case manager will go out to client’s homes to undertake in home assessments and from time to time may provide an ad hoc clinical role.

**The Responsibilities**
- Provide clinical oversight and mentorship to Support Workers and Nurses.
- Conduct in-home assessments and offer ad hoc clinical support as needed.
- Perform comprehensive health assessments and review care plans for clients with complex needs.
- Ensure compliance with Aged Care and NDIS regulations, focusing on meticulous documentation

**About You**:

- Experience in case management within the NDIS sector
- Exceptional skills in customer service, negotiation, and rapport-building.
- Strong understanding of the NDIS framework and best practices in client care.
- Excellent communication and organizational skills
- Ability to work independently and as part of a supportive team.
- Strong interpersonal skills with high resilience.
- Ability to interpret guides, policies, and clinical reports.
- Understanding of disability impacts, dual diagnosis, and complex cases.
- You may not have all of the above, but if you have several, we still encourage you to apply_

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