Client General Manager

2 weeks ago

Sydney, Australia American Express Global Business Travel Full time

Position Summary

The Client Manager position is responsible for the retention, profitability and revenue growth of Business Travel clients in the local market segment in Australia. The position is responsible for managing a portfolio of Large Market and Global Clients at an M3 Role

PRINCIPAL ACCOUNTABILITIES
- Primary responsibility for retention and top line revenue growth of clients.
- Create winning client strategies. Internal account plans, client business plans and conduct client reviews.
- Produce meaningful client recommendations that meet business objectives, quantify value delivered, project program savings and drive premium revenue opportunities.
- Manage and influence client relationships.
- Manage existing contracts and negotiate renewals and adjustments in line with profit objectives.
- Closely manage risk, including creating retention strategies and pre-emptive bids.
- Manage compliance of client information and records.
- Build the Web-of-Influence to own key client decision maker relationships.
- Collaborate with Service Delivery to manage risk and facilitate issue resolution.
- Collaborate with CMS and Advisory services to provide client insights, identify opportunities and drive revenue.
- Create preference for American Express preferred suppliers.

Skills/Experience:

- Strong negotiation and influencing skills
- Superior communication and presentation skills
- Experience in dealing with procurement or finance directors
- High degree of commercial acumen
- Proven global and regional Client/Account Relationship Management
- Strong time management skills and ability to manage multiple concurrent tasks in parallel
- Opportunity analysis and a reasonable level of analytical skills
- Account planning and client strategy development

Location

Australia - Sydney

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement

  • Client Management Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $240,000

    **Job Description**: As a seasoned professional in client management, you will have the opportunity to nurture existing relationships and establish new business connections. We are seeking an experienced individual to drive our general industrials & defence strategy forward.Key Responsibilities: Deliver meaningful banking solutions for a portfolio of...

  • General Manager Major Agribusiness Clients

    3 weeks ago

    Sydney, New South Wales, Australia Rabobank Australia Full time

    General Manager Major Agribusiness ClientsJoin to apply for the General Manager Major Agribusiness Clients role at Rabobank AustraliaGeneral Manager Major Agribusiness Clients1 day ago Be among the first 25 applicantsJoin to apply for the General Manager Major Agribusiness Clients role at Rabobank AustraliaGet AI-powered advice on this job and more exclusive...

  • Client Service Manager

    4 days ago

    Sydney Central Business District, Australia HAYS Full time

    Work for one of the world's largest Insurance providers **Your new company** Our client is a leading global insurance group with operations in over 40countries and territories. With a strong focus on customer service and innovation, the company is one of the largest property and casualty insurers in the world. They provide a wide range of insurance...

  • General Manager Major Agribusiness Clients

    3 weeks ago

    Sydney, New South Wales, Australia Rabobank Gruppe Full time

    At Rabobank, our commitment to our employees and clients is at the heart of everything we do. As the world's leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.Our culture is unique, because every day our people...

  • Client Manager

    6 days ago

    Sydney, New South Wales, Australia Succession Partners Pty Ltd Full time

    Carly holds a Diploma in General Insurance (ANZIIF) and has over 10 years' experience as a development underwriter within a locally based global insurance company.She has always enjoyed being part of the insurance industry and has broad knowledge of the Australian market.Carly understands the importance of matching Clients with the right Candidates.She has...

  • Client Manager

    6 days ago

    Sydney, New South Wales, Australia Succession Partners Pty Ltd Full time

    Carly holds a Diploma in General Insurance (ANZIIF) and has over 10 years' experience as a development underwriter within a locally based global insurance company. She has always enjoyed being part of the insurance industry and has broad knowledge of the Australian market.Carly understands the importance of matching Clients with the right Candidates. She has...

  • Client Manager

    6 days ago

    Sydney, New South Wales, Australia Succession Partners Pty Ltd Full time

    Carly holds a Diploma in General Insurance (ANZIIF) and has over 10 years' experience as a development underwriter within a locally based global insurance company.She has always enjoyed being part of the insurance industry and has broad knowledge of the Australian market.Carly understands the importance of matching Clients with the right Candidates.She has...

  • General Manager Major Agribusiness Clients

    6 days ago

    Sydney, New South Wales, Australia Rabobank Full time $150,000 - $200,000 per year

    Job TitleGeneral Manager Major Agribusiness ClientsJob DescriptionAt Rabobank, our commitment to our employees and clients is at the heart of everything we do. As the world's leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value...

  • General Manager

    2 weeks ago

    Sydney, Australia Talent Web Full time

    CBD & WFH - National Organisation - Bonus & Share Scheme My client is a leading, National consultancy firm offering HR services & Talent solutions to their Construction and Engineering clients. They now have a unique opening for a General Manager to join in their exciting growth stage. This role will sit with the existing leadership team and play a...

  • General Manager

    4 days ago

    Sydney, Australia Employment Hero Full time

    The General Manager role is responsible for the service delivery of Vivid Property Services and to ensure compliance with contractual obligations. The General Manager will provide strong financial management across their portfolio group. Included will be the design and management of a resource plan and that all key performance targets are met or exceeded...