Customer Services Officer

1 day ago

Toowoomba, Australia Wagners Full time

**Customer Service Officer**

This role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.

**About the role**:

- Full Time - Monday to Friday
- Overseeing reception, including but not limited to managing all incoming phone calls, visitors to the store and coordinating customer enquiries
- Coordinate delivery truck allocations and confirmations
- Managing the creation of purchases orders as well as reconciliation of monthly invoices onsite
- Creating and maintaining customer and sales documents and reports
- Collaborating closely with our team to ensure seamless project delivery and client satisfaction
- General office administration

**About you**:

- Experience in a similar administration role preferred, but not essential
- Highly efficient and organised professional with excellent communication and interpersonal skills, and a keen eye for detail
- Ability to work autonomously and as part of a collaborative team environment
- Professional presentation and a positive attitude

**What we offer**:

- Be part of a highly recognized and growing National business
- Salary Sacrificing and discounts on fuel, computers, gyms, accommodation
- Training and career development opportunities - i.e. opportunities to upskill and multiskill

**About us**:
Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.

We provide a workplace where employees are encouraged to grow and thrive.

**You must have Australian Working Rights. This is not a sponsorship role.

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