Housekeeping and Communications Supervisor

6 days ago

Surfers Paradise, Australia Beachfront Romantic Getaways Full time

_Location: Surfers Paradise, QLD_
- Salary: Up to $33 per hour (Full-Time)_
- **About Zoehosts**_
- Zoehosts provides top-tier accommodation services across multiple properties on Gold Coast. Our properties are a haven for holidaymakers, with stunning beachfront apartments, modern facilities, and an atmosphere that combines relaxation with high-class service. Join us, and enjoy the perks of working close to the beach and vibrant local communities with shopping, dining, and recreational activities right at your doorstep._
- **Purpose**_
- As the Housekeeping and Communications Supervisor at Zoehosts, you will be the main point of contact between guests and our cleaning team. Your role is essential in ensuring that our properties remain in immaculate condition for every guest, every day. Through your leadership and commitment to excellence, you will elevate both the guest experience and the team's performance._
- **Primary Responsibilities**_
- _Oversee and coordinate daily housekeeping operations, ensuring efficient workflow and a pristine environment across all properties._
- _Maintain cleanliness and productivity goals in line with company standards, focusing on enhancing guest satisfaction._
- _Daily communicate with guests, reply to their question and concerns, provide early check ins and late check outs where possible_
- _Conduct daily property inspections to guarantee quality._
- _Be a problem-solver and fix things on-the-go_
- **Skills and Experience**_
- _Proven experience within housekeeping or a similar environment._
- _A keen eye for detail, ensuring nothing is missed in the pursuit of cleanliness and order._
- _Excellent written and communication skills, with the ability to communicate effectively and politely with guests_
- _Strong organizational skills with the capacity to manage time effectively under pressure._
- _**Advanced level of English, both written and spoken.**_
- _**Must have permission to work in Australia.**_
- _**Must have reliable transportation (own car).**_
- _**Must live within a 5-20 minute drive from Surfers Paradise.**_
- _Flexibility to work varied shifts, including weekends and public holidays._
- **Why Join Zoehosts?**_
- _Competitive salary up to $33 per hour (full-time)._
- _Opportunities for career growth and professional development within our expanding network of properties._
- _Work near beautiful coastal locations, with a supportive and motivated team._
- _Discounts on accommodation and other services for friends and family at select properties._
- _Be part of a growing company committed to excellence in guest service and hospitality._

**Job Types**: Full-time, Part-time

Pay: Up to $33.00 per hour

Expected hours: No less than 22.5 per week

**Benefits**:

- Professional development assistance

Schedule:

- Public holidays
- Shift work
- Weekend availability

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 21/10/2024

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