Customer Service Administrator

2 weeks ago

Perth, Australia HAYS Full time

Are you a customer service professional with a passion for helping people, and located in Perth South region?

**Your new company**
A major not-for-profit organisation is on the hunt for multiple customer service professionals, to step into a consultancy role and work in making a difference to the community. This organisation focuses on connecting people with employers across various industries, in hope of assisting them in securing work. With offices based mainly in the South Perth region, this organisation has free parking on site, flexible working arrangements and excellent career growth opportunities for the right person. This is a full-time, permanent position.

**Your new role**
As an Employment Consultant you will be responsible for liaising with people hoping to secure work, and putting them in contact with employers across Perth. Your duties will include:

- Liaising with clients over the phone, working towards understanding their needs
- Arranging appointments with clients and meeting them in person
- Arranging training workshops for clients
- High-volume data entry tasks
- General administration tasks as required

**What you'll need to succeed**
In order to be considered for this role you must evidently come from a customer service background, ideally within retail, travel, hospitality or the healthcare industry. You will also display:

- Strong written and verbal communication skills
- Excellent empathy and interpersonal skills
- The ability to work towards KPI's and deadlines, using strong organisation skills
- Excellent IT skills with experience using Microsoft Office Suites
- Full-Australian working works and a current driver's license

**What you'll get in return**
This position is being offered on a full-time, permanent basis with an excellent salary package on offer. You will be rewarded with a company phone and laptop, free parking on site, on-going learning development opportunities and an overall supportive working environment.

**What you need to do now**

**LHS 297508** #2693229

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