El 1 - Rehabilitation Manager

1 hour ago

Canberra, Australia Australian Government Full time

$120,303 - $135,701 + up to 15.4% Superannuation
- Brindabella Park - ACT, Enoggera - QLD, Melbourne CBD - VIC

**The Role**
Exciting opportunities exist in Defence’s Directorate of Australian Public Service (APS) Rehabilitation in Defence People Group for enthusiastic and motivated individuals who are keen to work in a dynamic, busy and challenging environment. The position of Rehabilitation Manager centres on the delivery of high quality, timely and individually tailored case management and return to work services. A key aspect of the role is fostering working relationships with managers, employees, and allied health professionals.

You will collaborate with colleagues to deliver integrated, customer focused solutions. You will lead and engage a diverse team and drive performance and outcomes. You will be an excellent communicator with strong organisational and interpersonal skills. You will require an in-depth knowledge of and compliance with legislative frameworks (including the Safety Rehabilitation and Compensation Act 1988), government decision-making and Defence’s mission and policy requirements.

**About our Team**
The Directorate of APS Rehabilitation, within the Defence People Group, provides advice and guidance to assist managers and supervisors in the management of injured or ill APS employees so they remain at work or return to work as quickly and safely as possible. RCMs are responsible for the provision of case management support, if required, to support ill or injured APS employees. This includes providing quality support to stakeholders and tailored return-to-work plans to suit the individual employee.

Effective case management involves communication and coordination between stakeholders to ensure information collection and sharing, as well as providing opportunities for consultation and feedback. The Team collaborate with colleagues across the People domain and more broadly across the Enabling groups to deliver integrated, customer focused solutions.

You need to be customer focused and have the ability to manage relationships with multiple parties across a variety of people issues, ranging in complexity and sensitivity. Essential to the role is proactive communication and leadership of a team responsible for day-to-day case management services and support to drive optimum and sustained outcomes. We work in a fast-paced operational environment and the ability to meet tight deadlines, while managing competing priorities is essential.

Successful applicants will have superior problem solving and time management skills and demonstrate resilience and the ability to lead a team delivering complex rehabilitation services and support. Liaison and client responsiveness are critical features of these roles. Have leadership and team management experience and willing to be accountable for team performance and outcomes; Have a passion for, and experience in, Rehabilitation or Human Resources and a demonstrated ability to lead a customer facing team; Will be agile, innovative and demonstrate initiative and proactive customer service.

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