Broker Advice Consultant

Join our collaborative Mortgage Choice team to continually improve, develop and evolve so that the business and combined broker group delivers the highest quality of advice to support customers through their property journey- Permanent role based in Sydney

We're REA

With bold and ambitious goals,
- REA Group

is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in
- Australia’s “Top 5” Best Workplaces

two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

As the Broker Advice Consultant, you will be involved in delivering broker monitoring and education across the Mortgage Choice business. You will engage with brokers through regular file reviews and coaching of credit representatives.

You will be a point of contact for compliance training and support as well as facilitating and formalising input between key stakeholders across the broker distribution network to close the loop between findings, training and communications to our brokers and Franchise Owners.

What the role is all about- Work with internal businesses to ensure a feedback loop is established for early escalation of any Compliance or Training issues in the Franchise network- Develop and deliver one on one coaching or one to many training opportunities via Professional Development days, webinars or in office training sessions with our network- Foster a continuous improvement culture within the team to drive efficiencies and improve customer (broker) experience- Actively demonstrate and champion a growth mindset that considers long term strategic direction of the business and circulates that mindset through the team to optimise current processes and ways of working- Ensure active collaboration is achieved between the crossover in review outcomes, remediation activities training and coaching with the Distribution, Learning & Development and Lending Services teams

Who we’re looking for- Compliance /Risk experience within a financial services organisation, ideally with residential lending and/or mortgage broking related experience- Minimum Tertiary qualifications in a related business discipline, or Certificate IV or Diploma of Finance and Mortgage Broking and extensive experience in monitoring and training of representatives under an Australian Credit Licence and/or Australian Financial Services Licence- Working knowledge of the legislative regimes that underpin mortgage broking and the provision of credit advice with the ability to translate Regulatory requirements into practice and process, as well as ensure these can be understood at all levels- Well-developed coaching and strong presentation skills with the ability to present to large groups, and industry events such as Professional Development days-
- Strong achievement & results focus, with the ability to anticipate, prioritise and deal with issues proactively and decisively, to ensure work is completed within agreed timeframes, coupled with the ability to take responsibility for outcomes

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.

Some of our
- Perks & Benefits

include:
- A hybrid and flexible approach to working- Flexible leave options including, birthday leave and purchase additional leave- Flexible parental leave offering for primary and secondary carers- Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity- Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.

Join our Talent Neighbourhood

Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right?
- You should join our Talent Neighbourhood

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