Insurance Claim 'repair Coordinator

9 hours ago

Rose Park, Australia CRA Building Services Full time

**About you**

We are in search of a dynamic individual with outstanding people skills and a positive outlook. You will be able to communicate effectively with a broad range of people at all levels, across different cultures, and act with credibility, discretion, empathy, tact, and diplomacy. You will be a proficient computer user, a quick learner, and can develop and embrace change over time, with a 'no problem, can-do' attitude.

Attention to detail is paramount in this role, and we are seeking someone who is meticulous in their work, ensuring accuracy and precision, and the ability to work to timeframes and KPIs. We value adaptability, a strong work ethic, and the ability to embrace change as an opportunity for growth. If you thrive in a position that offers both autonomy and team support and are eager to contribute your unique skills and talents, we encourage you to apply.

**Key duties**
- Manage an independent caseload of domestic Insurance Claims in a collaborative, supportive Repair Coordinator Team environment.
- Collaborate within CRA Internal Teams such as Supervisors to coordinate contractors ensuring the timely completion of Repairs.
- Adhere to and continually improve time-based Key Performance Indicators.

**What’s on offer**
- Full training provided.
- Excellent salary package (depending on experience) plus superannuation.
- Family-friendly, flexible workplace.
- One day Work from Home, once trained.
- Paid mandatory staff training and additional 'Staff training and development' program + fund.
- Staff and family Employment Assistance Program to support health and wellbeing.

**How to apply**
- Applications close 9am Monday 28th of October2024. To apply, please provide both a cover letter addressing the above Key Criteria, and an up-to-date CV with a minimum of three work-related references. _

Pay: $62,000.00 - $68,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- What's your expected annual base salary?

**Experience**:

- Customer service: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 28/10/2024

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