Compliance Support Officer

2 weeks ago

Brisbane, Australia Drake International Full time

Local Government Opportunity - Redlands
- Animal Welfare Division
- $29-$30 hourly rate based on experience

We are currently recruiting for a Compliance Support Officer to support the Animal Management Team for our client based in Redlands on a 6-month Temp contract starting in November till the end of April.

**About the Role**:

- Monitor and follow up on Animal registrations, activities, and developments for compliance with Local, Council Policies, and relevant Council approvals, undertaking site inspections and investigations and referring complex issues to the Compliance Support /Animal Management & Local Laws Team
- Promote quality customer service through the delivery of compliance activities associated with councils' local laws and state legislation.
- Provide communication, education and awareness on driver behaviour to achieve desired outcomes
- Prepare, collate - documents, information, statements, compliance notices, letters, briefing notes & other written communication in order to substantiate enforcement action and decisions.
- Issue penalty notices for offences relating to breaches of Council local laws & State legislation.
- Provide clear, consistent advice and direction to customers demonstrating transparency, integrity and sound judgement
- Assist in the animal shelter as required
- A lot of walking involved so physically fit is imperative
- Ensure compliance, health, safety, and environment policies are maintained all time.

**About You**:

- Experience in undertaking lower-level investigations and the ability to determine the appropriate educsat6ion or enforcement response
- Experience in delivery excellent customer service with a proven capability to relate to internal and external stakeholders and to effectively deal with sensitive enforcement and compliance issues.
- Well-developed verbal communication and interpersonal skills with an emphasis on conflict resolution and the ability to manage customer expectations to achieve desired outcomes
- Demonstrated Time Management skills, demonstrate personal and professional resilience
- Experience in Microsoft suite, administration skills to deal with multiple projects, local government, and complete tasks to high level accuracy.

**Benefit**:

- Competitive pay rate available.
- Opportunity to establish your leadership skills in a new career path.
- The above position is open only to applicants who have a current right to work in Australia. _
- Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._

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