Technology Officer

3 days ago

Gold Coast, Australia Queensland Health Full time

**Role responsibilities**:

- Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
- Work within procedures for the maintenance and support of the End User Computing technical domain - refer Appendix 1.
- Working knowledge of Active Directory and Microsoft Endpoint Configuration Manager is highly desirable, although not a prerequisite.

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:

- Technical knowledge and/or experience in the management, configuration, monitoring and implementation of ICT environments in the End User Computing technical domain. Further capabilities in other technical domains is desirable, whilst not being required.
- Ability to deliver high quality customer focussed ICT support to clients, with an emphasis on managing workloads and prioritising tasks.
- Ability to identify and resolve ICT related problems within defined Service Level Agreements.
- Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships and enhance the provision of quality client service in a team environment.
- Sound oral and written communication skills to assist with the creation and/or maintenance of system documentation and work instructions.
- Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes.

**Specific Working Conditions**:

- It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16):

- measles, mumps, rubella (MMR)
- varicella (chicken pox)
- pertussis (whooping cough)
- hepatitis B
- Participating in on-call arrangements may be a requirement of this position.
- Appropriate remuneration under the Award will apply.
- Reasonable travel as negotiated may be a requirement of this position.
- An open 'C' class driver's licence is desirable.

**Benefits of working with eHealth Queensland**: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

  • Principal Technology Officer

    7 days ago

    Gold Coast, Australia Queensland Health Full time

    The role In this role you will provide on-site and remote technical support for incident, request and change management. You will demonstrate strong skillsets in Corporate Networking and Unified Communications, with a knowledge of the Server and End User Computing technical domains. For further information regarding the above technical domains, please refer...

  • Technology Officer

    2 weeks ago

    Sunshine Coast, Australia Queensland Health Full time

    **The role**: As the Technology Officer you will provide operational support (on-site and remote) to Queensland Health sites as required. **Additional to this, you will be responsible for**: - Providing timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are...

  • Spatial / Gis Consultant

    7 days ago

    Gold Coast, Australia Chartis Technology Full time

    Chartis Technology is a growing Australian spatial company. Our core philosophy and aim is to utilize complex Australian spatial technology to better our customers and the community's ability to deal with spatial problems. We are currently looking to expand our team of consultants and spatial analysts. Job Summary: Our consultants will be working with FME,...

  • Technology Officer

    7 days ago

    Sunshine Coast, Australia Queensland Health Full time

    **The role**: As the Technology Officer you will undertake a range of IT duties working within procedures to provide timely level 2 technical support both remote and on-site, incident management and request fulfilment. **The technical domains include**: - End User Computing - Servers - Networks and Unified Communications The definitions of these domains...

  • Technology Support Specialist

    1 week ago

    Gold Coast, Queensland, Australia Cyberry PTY LTD Full time $32,000 - $42,000 per year

    About the RoleWe're looking for a hands-on Technology Support Specialist to join our growing team at Cyberry at our head office in Miami, Queensland.This role is ideal for someone who enjoys variety : supporting IT systems, network infrastructure, and audio-visual technology across venues in the hospitality industry.You'll provide both on-site and remote...

  • Advanced Technology Officer, Information Technology

    1 week ago

    Sunshine Coast, Australia Queensland Health Full time

    An exciting opportunity exists for an Advanced Technology Officer to assist in the development and implementation of technical solutions whilst ensuring alignment with contemporary Information Management (IM)/Information Communication Technology (ICT) frameworks. Live, work and play on the beautiful Sunshine Coast. Join an expanding Health Service with a...

  • Advanced Technology Officer

    3 days ago

    Sunshine Coast, Australia Queensland Health Full time

    An exciting opportunity exists for an Advanced Technology Officer - Information Technology Services to assist in the development and implementation of technical solutions whilst ensuring alignment with contemporary Information Management (IM)/Information Communication Technology (ICT) frameworks. Live, work and play on the beautiful Sunshine Coast. Join an...

  • Technology Support Officer

    1 week ago

    Sunshine Coast, Australia Queensland Police Service Full time

    Frontline & Digital Division delivers ICT services to the Queensland Police Service, Queensland Fire and Emergency Services, the Inspector-General Emergency Management, Queensland Ambulance Service and Queensland Corrective Services. Your part in the ongoing success of our business in supporting key frontline services will see you responsible for a variety...

  • Property Technology Manager

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • Cyber Security Officer

    5 days ago

    Gold Coast, Australia HAYS Full time

    Exciting role with big potential for career growth and work/life balance **Your new company** A Gold Coast success story that has become a market leader in their industry. Hays are working with a fin-tech company using the latest open-source technologies. They offer modern offices and a collaborative environment. **Your new role** In a newly created role...