Workplace Concierge Manager

1 week ago

Sydney, Australia CBRE Full time

**Workplace Concierge Manager**

**Job ID**
- 234750

**Posted**
- 27-Aug-2025

**Service line**
- Advisory Segment

**Role type**
- Full-time

**Areas of Interest**

Customer Service

**Location(s)**

Sydney - New South Wales - Australia
- **Create memorable experiences in a vibrant health precinct**:

- ** Be the welcoming face of a premium workplace community**:

- ** Deliver engaging activations and events that bring people together**

**The Opportunity**
- At CBRE, we believe workplaces should be more than just buildings, they should be destinations that inspire connection, wellbeing and productivity. We’re seeking a Workplace Experience Concierge to join our Property Management team at a leading health precinct. This is a people-focused role where no two days are the same. From welcoming tenants and visitors, to coordinating events and supporting facilities, you’ll play a key role in shaping the day-to-day experience of the community.

**What you’ll be doing**
- Be the first point of contact for tenants, visitors and the community - always approachable, professional and welcoming
- Maintain a polished and vibrant lobby, ensuring it reflects the identity of the precinct
- Coordinate concierge services such as visitor management, transport bookings, dry cleaning, catering and local recommendations
- Plan and deliver lobby activations, events and seasonal experiences that build community connection
- Support the property and facilities team with inspections, contractor access and day-to-day coordination

**What we’re looking for**
- A confident communicator who thrives in a front-facing role and enjoys building rapport
- Strong organisational skills with the ability to manage multiple priorities
- A keen eye for detail and pride in delivering exceptional service
- Previous experience in hospitality, concierge, customer experience or facilities coordination
- Experience in placemaking / marketing desirable
- Interest or experience in health and digital innovation will be highly regarded

**Why CBRE + ISPT?**
- You’ll work for CBRE, the world’s largest real estate firm, on behalf of ISPT, one of Australia’s most community-driven and forward-thinking property investors. Enjoy:

- A people-first, Family Inclusive Workplace-certified culture
- Career development within a national network of property professionals
- Work that matters, supporting places where people shop, connect and thrive
- _If you are successful you may be asked to complete a video interview as part of the recruitment process._
- _Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider._

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