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Technical Maintenance Advisor

2 weeks ago

Guildford, Australia WesTrac Full time

**Posted Date**:19 May 2025

**Location**:Guildford, WA, AUTom Price, WA, AU, 6751Newman, WA, AU, 6753Gudai Darri, WA, AU, 6753

**FIFO Product Support Advisors - Multiple WA Sites**
- 8/6 - $164K - $175K + Super
- 2/1 - $191K - $207K + Super

**Be Part of the Team That’s Made for More**
- Are you ready to take your career to new heights? Join WesTrac’s dynamic Regional Product Support Team and work on cutting-edge Caterpillar equipment in world-class mining operations. We’re hiring experienced Product Support Advisors on a FIFO basis across Newman, Paraburdoo, Gudai Darri and other regional client locations.
- This is more than a job—it’s your chance to make a real difference in fleet performance, reliability, and customer satisfaction, while enjoying the benefits of a supportive team, state-of-the-art workshops, and exceptional FIFO lifestyle perks.

**What You’ll Do**- Diagnose, repair, and maintain a range of Caterpillar equipment- Conduct regular equipment inspections, ensuring safety and compliance- Provide warranty support and planned component change-outs- Offer technical guidance to optimise fleet performance and availability- Support frontline maintenance teams with expert advice and mínimal tool time- Build strong relationships with customers and stakeholders onsite

**Your Location Options**

**Newman (BHP Area C)**- Located 120 km north-west of Newman in WA’s Pilbara region- Supporting a new CAT fleet in a high-tech workshop- Roster: 8 days on / 6 days off - 12 hr shifts- Short commute to camp accommodation

**Paraburdoo**- Located 80 km south of Tom Price in the Pilbara- Work on a new CAT fleet in a modern facility- Roster: 8 days on / 6 days off - 12 hr shifts- Close proximity to camp accommodation

**Gudai Darri (Rio Tinto)**- FIFO from Perth only- Hands-on support for a cutting-edge autonomous fleet including 793F & 789D trucks, 994 Loaders, 6040/6060 Excavators, D10/D11 Dozers, drills and more- 80% advisory, 20% tools-on- Roster: 8 days on / 6 days off - 12.5 hrs/day (incl. 30 min break)

**Client Support Team (PSG)**- The FIFO service department is based in Welshpool, providing skilled maintenance personnel across remote mining locations in Western Australia.- Specialises in warranty support, shutdown coverage, and labour hire roles.- Fully equipped with service vehicles and tooling to support field operations.- Roster: 8 days on / 6 days off - 12.5 hrs/day (incl. 30 min break) or 2 weeks on/1 week off - 12.5 hrs/day (incl. 30 min break)

**What We’re Looking For**- Australian-recognised **Mobile Plant Trade Certificate**- Previous **field service or mine-site experience** on large CAT fleets- Strong **diagnostic, troubleshooting, and advisory skills**- Willingness to support training, inspections, and hands-on work when needed- High-risk work licences (Forklift, EWP, Dogging & Rigging, Working at Heights)- Strong communication and **customer relationship-building** skills

**Why Join WesTrac?**

**Financial Benefits**- Paid parental & secondary carers leave- Salary sacrificing & novated leasing- Income protection insurance**600+ retail discounts**: Coles, Virgin, HOYTS, Crown & more

**Health & Wellness**- Discounted BUPA cover**Fitness Passport** - access to gyms across Australia**EAP support** for you and your immediate family

**Career & Recognition**- "Made for More" personal & team awards- Internal career progression opportunities- Upskilling through our **award-winning WesTrac Institute**

**Referral Bonus**- Earn up to **$5,000** for successful referrals

**Extra Perks**- Emergency Services & Defence Force Leave- Employee Share Purchase Plan

**Interstate FIFO or Relocation Support Available**

**Ready to Work With the Best?**
- If you're passionate about machinery, maintenance, and making a difference on-site, **we want to hear from you**.
- and join a team built for performance, powered by people, and **Made for More**.

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions._
- At WesTrac we understand that identity is an intersection of many factors. First Nations people, females, those identifying as LGBTQIA+, and culturally and linguistically diverse people are encouraged to apply. WORK180 endorsed employer._