Receptionist / Guest Services

4 days ago

Coolangatta, Australia Nirvana By The Sea Full time

Nirvana By The Sea is one of the most popular resorts on the Gold Coast, it's located on the beautiful Kirra Beach, 5 minutes from Gold Coast Airport and walking distance to the busy Coolangatta area.

Nirvana By The Sea is a 4.5-star self-contained apartment building, a very busy resort which has just won another traveller's choice from Trip Advisor.

An exciting opportunity has become available for a casual Front Office Receptionist who strives in providing excellent customer service, building rapport and is looking to grow their career in the Hospitality Industry.

Your main responsibilities will include:

- Receiving and processing reservations, checking in/out guests
- Meeting and greeting all guests and answering the telephone
- Identifying opportunities to improve service delivery through the use of feedback
- Check the online reviews on a daily basis
- Identifying and recommending changes to improve business and operating efficiencies
- Providing back-up support to other departments as required
- Enter all necessary data in the computer system and be able to balance at the end of a shift
- Undertaking general clerical & administrative duties.
- A Passion for customer service
- Minimum 12 months previous experience in a 4-5 star property
- Experience using a reservation System
- Well developed technical and admin skills including advanced computer literacy ( Microsoft Word, Excel and Outlook)
- The ability to work effectively in a team as well as individually and under pressure
- Excellent time management skills with the ability to multi-task
- Excellent attention to detail
- Have professional presentation grooming
- Ability to be flexible with shifts. Occasional weekend work may be required Approx 24 hours 4 days per week

In return, the successful applicant will receive a competitive salary, uniform, car parking and the opportunity to be part of a friendly and dynamic team.

Only shortlisted applicants will be contacted.

**Job Type**: Casual

Pay: $29.00 - $42.00 per hour

Expected hours: 20 - 25 per week

Work Location: In person

  • Guest Service Agent

    2 weeks ago

    Coolangatta, Australia MINOR Hotels Full time

    We are looking for an enthusiastic and professional full-time Guest Service Agent at Oaks Gold Coast Calypso Plaza Suites in Coolangatta. Location: 99 Griffith St, Coolangatta QLD 4225 Responsibilities include: - Welcome and check in guests - Communicate professionally - Make bookings - Assist guests during their stay - Availability to work a 3 week...

  • Guest Service Agent

    2 weeks ago

    Coolangatta, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Front Office Receptionist

    12 hours ago

    Coolangatta, Australia Resort Coolangatta Full time

    An exciting opportunity has become available for a Front Office Receptionist who strives in providing excellent customer service, building rapport and is looking to grow their career in the Hospitality Industry. Your main responsibilities will include: - Receiving and processing reservations, checking in/out guests - Meeting and greeting all guests and...

  • Guest Service

    4 days ago

    Coolangatta, Queensland, Australia KTQ Group Full time $45,000 - $60,000 per year

    Join our vibrant team at our brand-new beachfront boutique property We're thrilled to invite passionate individuals to be part of our luxurious establishment, dedicated to creating unforgettable experiences for our guests. If you thrive in a collaborative atmosphere and want to be part of something exciting, this is the perfect opportunity for youAs a Guest...

  • Guest Service Agent

    2 days ago

    Coolangatta, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Services All Rounder

    2 weeks ago

    Coolangatta, Australia YHA Australia Full time

    Be part of a collaborative team that values excellence and innovation - Supportive & Fun team - Discounted stays in YHA Australia properties **About Us**: **YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality...

  • Part Time Veterinary and Receptionist

    12 hours ago

    Coolangatta, Australia VetPartners Full time

    **Part-time Veterinary Nurse and receptionist - Twin Towns Vet** Twin Towns Vet is a small animal clinic located in the heart of Coolangatta, QLD - just a 5-minute walk from the beach! We are currently seeking a dedicated and friendly Part-time Veterinary Nurse to join our team. We are 3 vet practice, with a close-knit nursing team who are genuinely great...

  • Group Food and Beverage Manager

    2 days ago

    Coolangatta, Australia NRMA Motoring & Services Full time

    **Take a career road trip with us where every day is a holiday!** We are looking for a hands-on industry professional, with a passion to add value and lead our Food and Beverage teams to deliver consistent operating standards, across our Parks and Resorts, to provide top notch guest experience. This is an exciting, newly created role with a reputable...

  • Regional Operations Manager

    13 hours ago

    Coolangatta, Australia NRMA Motoring & Services Full time

    **Take a career road trip with us where every day is a holiday** Are you a hands-on operations professional, with a passion to add value and lead a team of Park Managers to provide top notch guest experience?? This is an exciting role with a reputable organisation and dynamic industry. It will provide you the opportunity to place a road marker on the next...

  • Guest Experience Host and Face to Face Lead Generator

    2 days ago

    Coolangatta, Queensland, Australia Travel + Leisure Co. International Full time $45,000 - $60,000 per year

    Go Where Joy Is In The JourneyDiscover a career fueled by possibility at Travel + Leisure Co.  If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Kirra Beach Team as a casual Guest Experience Host todayHow You'll ShineAs a Guest Experience Host, you will be responsible for the day-to-day...