Operations Manager, Amzl

4 days ago

Greater Adelaide SA, Australia Amazon Commercial Services Pty Ltd Full time

2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time. This isn’t just an operations role—it’s an opportunity to lead, innovate, and make a real impact on the way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving continuous improvement, and leading high-performing teams, this is the role for you The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon’s customer promise. As an OM, you’ll be directly responsible for supervising a team of Shift Managers and their direct reports meanwhile, you will report to the Site Lead of your Delivery Station. Key job responsibilities - Manage and develop a team of Shift Managers and their direct reports. - Proxy duties for the Site Lead. - Review the operational forecast and determine productivity requirements the delivery station. - Support all safety programs to ensure a safe work environment for all associates and Delivery service providers. - Proactively identify and lead process improvement initiatives and Lean tools. - Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence. - Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.
- 1+ years of performance metrics, process improvement or lean techniques experience

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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