Customer Ambassador
1 week ago
**The Company**
Our client are a well-known supplier and manufacturer of natural goods, who have been operating for over 150 years. With a strong brand and prevalent growth in the market, they are seeking a Customer Service Officer to join their progressive and friendly team; based in the Bayside (South East) area.
**The Role**
Key responsibilities:
- Liaise with consumers and provide support/resolution regarding queries
- Process customer orders
- Receive and process inbound warranty and online claims
- Upsell products and/or provide information on current promotions where possible
- Communicate with other areas of the business to advise of any product issues
- Management of the database
**About You**
Key skills required:
- Prior experience working with customer-focused roles from hospitality, retail or FMCG.
- Proactive and solutions focused
- Ability to work in a fast-paced environment and multitask
- Excellent communication skills
- Ability to work well under pressure
- High level of attention to detail
- Ability to learn new systems quickly
- Professional/ friendly manner
This is a great opportunity if you would like to move into a professional environment and reputable company that encourage growth and development within. They have a great team culture, and offer a competitive salary and a yearly bonus.
If you meet the above criteria and are seeking your next Customer focused role, then please forward your resume for the attention of Rebecca Wilson at Miller Leith.
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