Instructional Designer

**Employment Type**:Permanent Full Time
- **Position Classification**:Health Manager Level 2
- **Remuneration**:$102,640.00 - $121,739.00 per annum plus 10.5% superannuation
- **Hours Per Week**:38
- **Location**:Flexible work options include a mix of work from home and from our office based in Chatswood
- **Requisition ID**:REQ385783

**About us**

eHealth NSW enables patient-centred care in NSW by providing technology services which connect people, data and systems. We partner with health agencies and the technology sector to provide a digitally enabled and integrated health system for patients, clinicians and the NSW community. Focus areas for eHealth NSW include core clinical systems, infrastructure, security, workforce and business management systems, data and analytics as well as digital innovation.

If you would like to learn more about eHealth NSW, visit our website.

**About the role**

As an Instructional Designer, you will be involved in training and education activities associated with specific eHealth NSW programs of work that can reach up to 150,000 end users. Reporting to the Training Lead, you will work across the Service Delivery portfolio supporting multiple implementations over their project lifecycles, including the transition to support models across Health Agencies in NSW. The key aspect of this role is to juggling multiple projects, multiple stakeholders across all Health Agencies within the state, and multiple schedules and demands simultaneously.

As an integral member of the Team, you will be involved in:

- Design, development and delivery of end user training and educational activities to a variety of NSW Health staff and managers
- Deliver end user training and educational activities in a variety of delivery formats including ILCBT (Instructor Led Computer Based Training), virtual learning and demonstration session
- Scope, design and development of innovative eLearning training and education solutions utilising a variety of industry software, tailored to specific program and customer needs
- Monitor, evaluate and review training and educational materials and the effectiveness of related programs taking into account participant and Health Agency feedback
- Actively participate in program meetings and forums relevant to training and education activities
- Working closely with program team members and stakeholders to identify the scope of changes being introduced and their possible impacts, the needs of affected staff in this context and potential training and education to address these needs

We have the systems and policies in place to support flexible working, which may include a mix of working from home and / or in one of our offices.

Take a look at the POSITION DESCRIPTION for more role information including the selection criteria.

**About you**

The skills, knowledge and experience we are looking for in you include:

- Certificate IV in Training and Assessment (TAE40110) and/ or substantial proven experience in providing training and support leveraging a variety of adult learning methodologies.
- Demonstrated adult education experience in design, development and delivery from inception through to implementation.
- Proven ability to collaborate, influence and negotiate with stakeholders (including Subject Matter Experts and/or vendors) to deliver high quality outcomes.
- Sound problem solving skills with the ability to prioritise tasks and manage to deadlines, preferably within a project environment.

**Why join eHealth NSW**

People join eHealth for a range of reasons:

- Work towards bettering the lives of patients in NSW
- We are one of the largest technology services organisations in the southern hemisphere and partner with key players in the sector
- We offer a range of formal and informal training programs in both management and technical skills for staff at all levels
- Benefits include flexible work arrangements, well-being programs, a range of paid and unpaid leave, financial salary packaging and annual leave loading

Visit our careers page for more information.

**We are diverse and inclusive**

We are committed to having a workforce that reflects the communities we serve and provide a culturally safe work environment in line with NSW Health’s Diversity, Inclusion and Belonging Statement of Commitment. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace.

Visit our Diversity and Inclusion page for more information, or contact our Aboriginal Workforce team or our Access and Inclusion team for support.

**How to apply**
- Please create a **60-90 second video** to introduce yourself, your attraction to the role, and describe what you do at work to promote effective teamwork? There are two ways to submit your video:
Option 1: Upload your video to a platform like Dropbox or Vimeo and provide the URL link in the box below
- Demonstrate your approach when you have designed, developed and delivered a digital adult learning s