Administrator

2 weeks ago

Perth, Australia PERSOLKELLY Full time

Leading provider of training solutions seeking superstar administrator to join their team in Malaga for a temp to perm opportunity in supportive team

**Administrator**

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Our Client: a leading provider of training solutions are seeking a superstar administrator to join their team in Perth's Northern suburbs. This position will be initially for around 6 months with the potential to become permanent for the right fit within their team.

Working hours: Monday - Friday - Full time hours

Start date: ASAP

Location: Malaga, WA

Duration: Temp to perm opportunity

Pay rate: Approx. $34ph + Super

**The Role**
- Be the first point of call for clients and respond to client enquiries, such as information on services and scheduled courses and assessments.
- Schedule, record and report training and assessment activities using the internal Training Management System
- Working closely with the organizations customers to coordinating training courses
- Establish positive relationships with clients and ensure these relationships are well managed through ongoing contact with clients.
- Regular maintenance and reporting on training metrics, records and registers
- Work closely with Administration Coordinator, internal team members and contractors to ensure systems and procedures are consistently and correctly applied to meet client expectations and RTO standards.
- Maintenance of all training records and licenses on internal database
- Manage issues or complaints with clients within your level of authority and facilitate resolution to ensure client satisfaction.
- Other duties as needed or required

**Experience Required**
- Minimum 6 months experience in an administration or high-volume data entry role
- Certificate IV in Training & assessment will be highly regarded
- Willingness and ability to learn quickly and develop skills - will be required to learn to navigate in house systems
- Professional client etiquette and outstanding customer service
- Ability to work independently when required
- Ability to work effectively in a small team environment with excellent verbal communication skills (asking, requesting, explaining, listening)
- Exceptional attention to detail
- Strong communication skills and ability to multitask
- Proactive and organised

***

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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