Program Support Officer

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $97,955 - $111,142

**Grade**:VPS 4

**Occupation**:Projects

**Location**:Melbourne - Southern suburbs

**Reference**:7897

About the role
**This is a Fixed Term Position until 31 December 2025**
- The Program Support Officer, Metro is responsible for the providing delivery support for projects and improvement initiatives to External Works team. The Program Support Officer is accountable for providing project support ensuring deliverables, outcomes and plans are coordinated effectively, working in consultation with the delivery team and collaboratively with internal and external stakeholders. This position reports to the Team Leader, Works, and works closely with the Program Development Leads, other Team Leaders, and Business Support Officers

**Key Selection Criteria**

**Knowledge and Skills**
- To access the Position Description, please click here.

**Personal Attributes**

Position accountabilities
- Project Delivery Support - Has provided specialist project support to the delivery teams including coordination of project and stakeholder meetings, risk and issues maintenance, reports, briefings, presentations, procurement and administration of contracts & services used in projects and programs and ensure high-quality records management structures and processes are established and maintained for the project team.
- Project Control and Monitoring - Has provided support to the delivery teams with the management of project artefacts, prepare project scopes and briefs and contribute project expertise to complex projects with limited supervision. Has independently performed project work, within specific areas of expertise, including researching, analysing project data and developing recommendations to ensure project deliverables are met.
- Stakeholder Relationships - Has provided specialist project support to the delivery teams in the development, maintain and influence of effective internal and external stakeholder relationships including with senior management teams and key project stakeholders.
- Processes Compliance - Has assisted with the compliance of the financial and procurement processes for the project team ensuring they are managed and maintained in a timely and accurate manner, including providing advice and assistance, in line with DoT frameworks, guidelines and budgets.
- Health and Safety - Promote and support safe, inclusive and flexible team operations.
- In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Qualifications and experience
**Mandatory**
- Proven experience in project delivery support role in a large organisation, ideally in a government context.
- Experience and proficient in MS Office packages, Confluence, MS Planner, MS Project, Zycus, Oracle, MS Teams, SharePoint and other project delivery related tool.
- Strong stakeholder engagement and influencing skills.
- Proven ability to be flexible and adaptive in a fast-paced delivery environment.

**Desirable**
- Formal qualification (or working towards) Civil Engineering, Project Management, Business Administration or similar.

**Role Specific Requirements**
- Driver’s License
- Ability and willingness to travel and work across locations within metropolitan and regional Victoria

**Culture Value**
- We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
- As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.
- What we offer
- Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
- For further details please refer to Careers at the Department of Transport and Planning.
- Pre-employment checks and employment conditions
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
- Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
- How to apply
- If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.
- Applications close at **11.59pm on Tuesday, 29th July 2025.**

**Important Information**:
- Applications close Tuesday 29 July 2025 at 11.59pm

Posted
- 15 July 2025