Services Manager

2 weeks ago

Tullamarine, Australia NEXTDC Full time

Company Description

At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

As an Australian head officed, ASX100 listed company we currently operate 12 data centres across Australian 6 cities, with future national and international expansion planned.

At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.

**Job Description**:
As our Services Manager role you will support the day-to-day operations of our Tier IV Data Centre. By implementing and maintaining highly effective and efficient maintenance programs for all data centre systems (electrical, mechanical, fire, security etc.) you will ensure services are delivered in line with business needs and contractual obligations. You’ll also get to participate in the on-call roster.

Responsible for the early detection of facility issues and engaging third party suppliers where required, you will review and identify improvements to maintenance contracts services to increase efficiency and reduce cost.

You will also manage a team of technicians who you will mentor and coach in the facilities management tasks, and who will help you deliver the world class standards of facilities management needed for our data centre.

Delivering NEXTDC’s customer requirement in accordance with SLA’s and NEXTDC’s best practice.

**Qualifications**:

- Experience in managing experienced technicians
- Working with technicians to develop onsite training requirements, career paths plans, ensuring team engagement and continuity.
- 7+ years of Data Centre / critical environment facilities management
- Exposure to multiple, diverse technologies and processing environments.
- Electrical/mechanical trades cert would be advantages
- Must be an Australian Citizen for Security Clearance

Additional Information
- Opportunity to be a vital part of NEXTDC
- Inclusive, diverse and values-driven working culture
- Hybrid working practices
- Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)
- Great opportunities to progress within our company (grow as we grow)

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

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