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Executive Manager Small Business Banking

3 weeks ago

Perth, Australia Commonwealth Bank Full time

**You are passionate about building great culture & leading people to unlock their full potential**:

- **You have strong commercial lending knowledge**:

- **You are driven to lead high performing teams that deliver exceptional customer experiences**:

- **Together we will build Australia’s Bank for Small Business**

**See yourself in our team**

The CommBank Small Business Banking (SBB) team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of small business owners and use their expertise and specialist skills to provide tailored financial solutions.

Small Business Banking is part of CBA Business Banking and provides support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by seeking to understand our customers’ needs, having a compelling proposition and exceptional execution.

**Do work those matters**

We’re looking for an **Executive Manager **to join our **WA Team. **An internal promotion has led to this exciting opportunity This is an excellent opportunity to be part of our close knit and high performing Small Business Banking team.

The purpose of the Executive Manager is to lead the financial, customer and risk performance for their allocated Small Business Region. In addition to performance of the Region, the Executive Manager leads a team of Small Business Bankers and are accountable for developing team skills and knowledge across all business customer needs and solutions, including commercial credit origination up to $1m.

As a **senior leader **within the **Small Business **extended leadership team, you will have a key role in contributing to the overall performance of Small Business.

**More specifically, you will**:

- Be responsible for the successful execution of Business Banking strategic initiatives within your team.
- Develop a high performing and customer centric culture that delivers great customer experience and strong relationships.
- Ensure your business bankers are recruited, retained and set up for success and to ensure high engagement across those team members
- Deliver customer advocacy, financial performance and risk outcomes/performance for your area.
- Develop strong partnerships with relevant internal & external business partners to create and implement initiatives that support Small Business performance.
- Proactively manage financial & non-financial risk such as ensuring our data is high quality and we are meeting our compliance obligations such as AML/KYC

**We want to hear from you if**:

- You have demonstrated leadership experience preferably within Business Banking
- Commercial lending experience
- Demonstrated performance in delivering strong financial and customer outcomes
- Proven capability in developing a risk aware team culture and proactively managing financial & non-financial risk
- Degree qualified in finance or business discipline strongly preferred
- Post graduate qualification preferred
- CAA and FRSA Tier 2 Accreditation

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