Small Business Lending Specialist

4 days ago

Perth, Australia ANZ Banking Group Full time

**Req ID**: 77784
**Department**: National Business Centre
**Division**: Australia Commercial
**Location**: Perth
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The purpose of this role is to provide remote banking support to National Business centre customers, helping them to start, run and grow their businesses.
**Role Location**: 240 St Georges Terrace, Perth WA 6000
**Role Type**: Permanent
**Work Schedule**: Full Time
What will your day look like?
As a Small Business Lending Specialist, you will be accountable for:
Accepting inbound call or appointment requests in a timely manner to meet customer experience SLAs and objectives.
Engaging in outbound customer calls to help facilitate customer onboarding and discover additional customer needs.
Providing high quality customer service to a diverse range of small business customers.
Autonomously tracking, managing and actioning a wide variety of tasks simultaneously.
Providing appropriate solutions to customers.
Building and maintaining strong internal network.
Meeting assigned performance targets through needs-based conversations and cross-selling.
Engaging in needs-based conversations with new and existing small business customers.
Managing referrals to specialist teams to support customer requirements.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
**Customer Solutioning**: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
**Fulfilment**: The end-to-end execution of a process, or part thereof, to achieve a customer or end user outcome.
Knowledge of small business operations, transaction banking and working capital solutions.
Proficient in credit assessment and management.
**Business Development**: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
**Relationship Management**: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
**Financial acumen**: Knowledge of financial terminology, financial statements (such as Profit and Loss, balance sheets and cashflow statements) and the principles behind financing in order to be able to evaluate the impact of a business decision.
Knowledge of lending and cashflow needs and solutions
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
17/10/2024, 11.59pm, (Melbourne Australia)

  • Small Business Banker

    2 days ago

    Perth, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: WA- Perth inner, WA- South East region **SMALL BUSINESS BANKER - Perth, W.A.** Small Business is an energetic and highly engaged division within NAB, providing full-service support to our valuable small business customers. We encourage their business growth and support their personal journeys because our...

  • Home Lending Specialist

    2 days ago

    Perth, Australia Commonwealth Bank Full time

    Work on our industry leading home loan platform - Enhance the financial wellbeing of our customers - Receive a tailored coaching program to elevate your career **Do work that matters** Your role exists to make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating,...

  • Small Business Banker

    1 week ago

    Perth, Australia National Australia Bank Full time

    Small Business Banker **Small Business Banker** **Job no**: 793397 **Business unit**: Business and Private **Primary position location**: 100 St Georges Tce, Perth, WA **Work type**: Permanent Full time **Region**: WA- Perth inner - **Provide expert advice and develop long-term relationships with your customers**: - **Manage end-to-end residential and...

  • Small Business Banker

    2 weeks ago

    Perth, Australia National Australia Bank Full time

    **Small Business Banker** **Job no**: 791904 **Business unit**: Business and Private **Primary position location**: 100 St Georges Tce, Perth, WA **Work type**: Permanent Full time **Region**: WA- Perth inner - **Provide expert advice and develop long-term relationships with your customers**: - **Manage end-to-end residential and commercial banking**: -...

  • Small Business Banker

    2 weeks ago

    Perth, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: WA- Perth inner - **Provide expert advice and develop long-term relationships with your customers**: - **Manage end-to-end residential and commercial banking**: - **Let your passion, expertise & customer centric values make a real impact** We are looking for experienced, aspirational bankers to work with us...

  • Small Business Banker

    2 weeks ago

    Perth, Australia NAB Full time

    Small Business Banker - Job number: 797564 - Primary position location: WA- Perth inner, WA, Australia - Category: Business Banking - Work type: Permanent Full time - Opening at: Dec 9 2024 at 06:00 AWST - Closing at: Jan 10 2025 at 23:55 AWST **Favourite** - **You’ll be part of a collaborative & high performing team**: - **Help deepen relationships and...

  • Small Business Banker

    4 days ago

    Perth, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: WA- North region **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for our...

  • Lending Specialist

    1 week ago

    Perth, Australia HAYS Full time

    Lending Specialist - Permanent Opportunity - South Perth **Your new company** Your new company is an Australian, passionate and established mortgage lender. The company also offers a wide range of products and services. They are looking for a Lending Specialist to join their team located in South Perth. **Your new role** **What you'll need to succeed** In...

  • Executive Manager Small Business Banking

    2 days ago

    Perth, Australia Commonwealth Bank Full time

    **You are passionate about building great culture & leading people to unlock their full potential**: - **You have strong commercial lending knowledge**: - **You are driven to lead high performing teams that deliver exceptional customer experiences**: - **Together we will build Australia’s Bank for Small Business** **See yourself in our team** The...

  • Home Lending Specialist Hub

    2 weeks ago

    Perth, Australia NAB Full time

    Home Lending Specialist Hub - Perth - Job number: 803666 - Primary position location: WA- Perth inner - Category: Banking & Financial Services - Category: Retail/Consumer - Work type: Permanent Full time - Closing at: Oct 13 2025 - 23:55 AWST **Favourite** **NAB is looking for motivated and driven Home Lending Specialists to join our team!** Our people...