Product Specialist

7 days ago

Brisbane, Australia Queensland Government Full time

Key responsibilities include:

- Product specialist for a customer-centric team of technical staff that advocates stakeholder perspectives and identifies opportunities for agencies and government to leverage CITEC's services.
- Build collaborative relationships with stakeholders including other service stream managers and Directors, as well as industry and agencies, to strive for mutually beneficial outcomes and promote CITEC ICT Services as a trusted partner in ICT service delivery and digital futures.
- Identify opportunities to ensure value, synergies and innovation is leveraged in current and future services enabled or delivered by the Digital MarketPlace team.
- Provide input into the creation of a blueprint and roadmap towards the future for Microsoft 365 and associated Azure and on-premise services in CITEC that aligns with government policies and strategies and CITEC ICT Service's digital future.
- Drive innovation, efficiency, effectiveness, and productivity towards the future directions and actively promote a culture that supports and values staff.
- Be responsible for maintaining positive profitability of your products.

To thrive in this role, you will need to demonstrate the following:

- Highly developed leadership and technical skills.
- Demonstrated expertise in leading and managing customer-centric technical delivery functions.
- Highly developed stakeholder engagement skills with the ability to build strong ongoing relationships with both internal and external stakeholders.
- Demonstrated ability to consult, negotiate and influence a broad cross-section of stakeholders to achieve outcomes.
- Demonstrated personal drive, public service professionalism and probity when dealing with confidential and challenging issues.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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