Specialty Coffee Venue Manager

**VENUE MANAGER**

We’re looking for an experienced specialty coffee barista with leadership skills and excellent communication to manage our OG specialty coffee bar in Ballina.

Our Ballina location is where Old Quarter began and is just around the corner from our green bean warehouse and roastery.

This is a unique opportunity for a skilled coffee professional to join our rapidly growing organisation and step into a management position while utilising their extensive coffee knowledge to help us cement our brand as the authority on Southeast Asian specialty coffee.

The product we serve is the Venue Manager’s focus, but how the guest feels as they receive the product is just as important. We strive for the perfect extraction with a side of genuine connection.

As a Venue Manager you become a brand ambassador for Old Quarter, but more importantly, for the Southeast Asian growing regions we represent. Our venues help us to achieve our mission and growth targets by acting as a showcase to future wholesale and online customers as well as a daily experience for our community.

The right person will be inspired by our values and mission to change lives through coffee, have a demonstrated passion for coffee, and a growth mindset.

Ultimately, the Venue Manager will:

- Confidently communicate and showcase our unique coffee offering
- Maintain standards for coffee, customer experience and presentation
- Support a small team to thrive
- Hire, train and onboard staff
- Maintain systems and procedures
- Manage costs and financials
- Regularly report on venue performance

**WHO WE ARE**

Old Quarter is proudly Australia’s only specialty coffee company sourcing, roasting and serving 100% Southeast Asian green beans direct from smallholder farmers.

Our mission is to change lives through coffee and to pioneer Southeast Asian specialty coffee in the Australian coffee industry. We showcase exceptional and rare coffees from emerging growing regions for everyone to enjoy.

**OUR VENUES**

We are not a cafe; we are a specialty coffee destination that is committed to quality. We focus on educating our customers and we invest in their experience. Our goal is to do more for our customers than any other business.

**THE ROLE & BENEFITS**

This is the perfect opportunity for someone who wants to pursue a career in coffee but doesn’t want competing priorities that are present when working in a bustling cafe. This is the chance to truly do what you love in a coffee-focused environment. The management duties are light due to the small size of the team and targeted offering (small, high-quality food offering). It’s all about obsessing over the perfect extraction, building genuine connections and telling the story of Old Quarter.
- Join a rapidly growing organisation with real career progression opportunities
- Daytime hours
- A permanent position that can be tailored to the right person
- Education, training and upskilling available from our passionate team based in Ballina
- Have the opportunity to work closely with the roasting and production team on recipe development, blends and roast profiles for multiple coffees from different origins

**IDEAL CANDIDATE**
- Dedicated coffee professional
- An understanding of concepts relating to specialty coffee brewing and service, processing, varieties, and growing regions
- Able to confidently follow specialty coffee recipes and understand all variables affecting extraction for multiple brew methods including pour-over, batch brew, cold brew and espresso
- Able to confidently dial in coffees every day to taste across filter and espresso.
- Ability and desire to self-educate
- High presentation standards
- Problem solver
- Excellent communication skills
- Ambitious
- Run a tight ship with presentation and processes at the forefront.
- Ability to build genuine connections
- High personal value for ethics and impact

**HOW TO APPLY**

Please include a brief cover letter and references with your resume. Suitable applicants will be contacted and taken through a formal interview process.

Familiarise yourself with our company website, particularly _About Us,_ _How We Source Coffee _and _Our Impact._

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: From $75,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Application Question(s):

- How many years of specialty coffee experience do you have?
- How many years of management experience do you have?

Work Location: In person