Recruitment Partner

**Introduction**:
CoAct is a non-profit organisation dedicated to empowering everyday Australians through essential employment services and community activation programs. Our team shares a common passion for making a positive impact and giving back to society.

Our organisational culture revolves around purpose-driven work, strong employee engagement, and a supportive, high-performance environment. We also celebrate achievements and prioritise having fun along the way.

If you are seeking a career that unites purpose, passion, and performance, CoAct is the ideal workplace for you. Come and join us in making a meaningful difference today

**Description**:
Purpose

The Recruitment Partner is focused on finding sustainable employment outcomes for participants within the Disability Employment Services (DES) program by actively identifying opportunities with local employers through business development and securing placements.

A solid understanding of people-centred case management principles, including barrier management, is core to continued success.

The Recruitment Partner works toward sales targets and Key Performance Indicators, within the standards of Disability Employment, and continuously seeks to further customer and employer acquisition through exceptional customer service.

This position is flexible to be Full or Part-Time (4 days per week).

Key Responsibilities

Continuously seek customer acquisition opportunities to build a pipeline of program participants through active community engagement, prospecting, cold calling and networking

Understand the local labour market and the resourcing needs and constraints of employers to devise effective solutions

Develop committed partnerships with employers to gain repeat business and leverage partnerships by providing exceptional customer service and demonstrating a solid understanding of current and future business practices

Understand how diversity and inclusion initiatives can be applied in the workplace and effectively articulate to employers and partners the value proposition, benefits and incentives of employing program participants

Ensure effective and timely communication with customers and employers to deliver post-placement care, ensuring employment continues and outcome milestones are reached

Complete administrative tasks including gathering evidence, submitting claims, maintaining schedules, keeping records and managing databases

Complete risk assessments and take timely and effective actions to mitigate risks

Contribute to regular team meetings to identify work priorities and areas for improvement

Achieve Practitioner level of the NESA Professional Service Framework

**Skills and Experiences**:
Required Experience

Demonstrated expertise with B2B sales in a target-based, fast-paced environment

Ability to identify opportunities and convert them into placements

Strong computer literacy and database management skills

Excellent oral and written communication skills and ability to adapt style to suit the audience

Exceptional customer service and cross-cultural interpersonal skills, demonstrating empathy with accountability

Exceptional ability to develop and maintain employer relationships and determine key decision-makers

Desirable Experience

Relevant tertiary qualifications or equivalent experience within the Employment Services, Training, Rehabilitation, Community Services or a similar sector

Other Requirements

Current and valid Australian Class C Motor Vehicle licence

Joining Our Incredible Team

Join our award-winning team at CoAct - a highly successful, for-purpose organisation that has been recognised as an employer of choice and named Employer of the Year in 2019 and 2021. At CoAct, we prioritise employee engagement and are passionate about our cause, which is reflected in our strong relationships with partners and impressive growth.

As a CoAct team member, you'll enjoy a range of benefits, including:
Flexible working arrangements
Salary packaging
Health and wellbeing allowance
Additional wellbeing leave, on top of annual and personal leave entitlements
Corporate health insurance discounts

Join us and be a part of a team that makes a real difference.

Your Next Steps

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.