Sales Development Representative

**About the Role**
The Sales Development Representative (SDR) plays a critical role in our business as the first point of contact with potential customers. Reporting into the Marketing team, the SDR is responsible for generating and qualifying leads to convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) and appointments for our sales organisation.

This position is essential to our growth, focusing on identifying new business opportunities, creating meaningful engagement with prospects, and laying the groundwork for successful sales conversations.

You’ll collaborate closely with our sales teams, marketing department, and strategic vendor partners to execute outbound campaigns that align with our broader business objectives and sales strategy.

**Key Responsibilities**
As a Sales Development Representative, you will:

- Conduct research to understand the needs, challenges, and goals of prospective clients
- Schedule meetings and appointments for the sales team with qualified leads
- Maintain accurate and detailed records of all interactions in the CRM system (e.g., Microsoft Dynamics)
- Collaborate with the marketing team to refine lead generation strategies and campaign messaging
- Provide feedback to sales and marketing on the effectiveness of outreach efforts
- Execute outbound campaigns in partnership with global and local strategic vendors

**Time Allocation**
- **
40%** - Making a high volume of outbound calls to potential clients
- ** 20%** - Researching target companies and industries, including collaborating with sellers to define target accounts
- ** 20%** - Updating and maintaining the CRM system with detailed and accurate information, including appointment monitoring
- ** 20%** - Working closely with sales teams and vendor partners to align on outbound campaigns and create appointments

**What You’ll Bring**
To succeed in this role, you will bring:

- Strong communication and interpersonal skills, with the ability to build rapport quickly
- A self-starter mindset with a goal-oriented attitude and strong work ethic
- Excellent organisational and time management skills, with the ability to manage multiple priorities
- The ability to work both independently and collaboratively in a team environment
- Experience using CRM systems, particularly Microsoft Dynamics or HubSpot
- A natural curiosity and willingness to learn about our products, services, and customers
- Previous experience in a sales, marketing, or customer service role

**Benefits**

Our promise to our employees - **Belong Grow and Thrive** is our commitment to creating an environment that is inclusive to all, supports your professional and personal development and offers an environment where you can do life and work the way it works for you.

Here is how our benefits help you
- Equal Paid Parental Leave to all primary and secondary carers.
- Flexible and Focus Ways of Working that means structuring the way you work that works best for you and being the partner of choice for our customers, people and the planet.
- Diversity Equity and Inclusion Commitment which puts Inclusion as a strategic priority for Logicalis Australia - investment across Employee Resource groups, DEI Training and Mentoring that supports a workplace with a culture of accountability and zero tolerance for un-inclusive behaviours.
- Investment in your Leadership and career through our Grow program. Logicalis Australia is definitely a place where we see our people as the most valued Architects of Change. Our people have moved from Help-desk to Cloud-Engineering, from Sales to Management, from Operations to Senior Leadership. People here can have an idea, make a plan, and see it through. You can enjoy genuinely impacting change and controlling you own professional success.

**About us**

At Logicalis Australia, we're not just changing the game—we're driving the future of technology.

As the Architects of Change, our mission is clear: to become the leading technology services provider and employer in the Asia-Pacific (APAC) region.

By combining our expertise and resources, we are positioning ourselves as a tech powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers.

You'll be part of a dynamic team of 7,000+ innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced tech landscape. With services that drive transformation and scalability—such as cloud, connectivity, collaboration, and security—you’ll help optimise operations and enable teams to reach new heights. As a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24/7.

Join us on this exciting journey, and let’s shape the future of technology together

**Job Snapshot**:
**Employee Type**:

- Full-Time**Location**:
Melbourne**Job T