Ward Clerk

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: The Royal Women's Hospital

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Information Management

Reference: 25469

The Royal Women's Hospital

Day Surgery Unit / Day Procedure Centre
- ** Full time - Ongoing 38 hours per week**:

- ** Parkville location with multiple public transport options available**:

- ** $63, 996.40 **base **+ salary packaging + super + 5 weeks annual leave**

The Royal Women’s Hospital is Australia’s first and most trusted tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

**About Perioperative Services**

Perioperative Services is a comprehensive dedicated service incorporating all aspects involved in surgical intervention for patients, comprising Triage, Surgical Pre-admission Clinic, Booking Office, Anaesthetic Department, Acute Pain Services, Operating Theatre, Day Surgery Unit and our brand new Day Procedure Centre.

**About the role**

As an Admissions Clerk you will work across both our Day Surgery Unit and the Day Procedure Centre to provide comprehensive administrative support to both teams, and ensure that patients and their families are treated with the highest quality care throughout their admission and discharge experience.

A regular day will see you:

- Pre-admitting patients booked for surgery prior to arrival, and registering, admitting, discharging, transferring and cancelling patients in the Inpatient Management System (iPM) and EMR (EPIC)
- Providing helpful and respectful customer service to patients and consumers
- ?Answering telephone enquiries and contacting patients
- Providing administration support, including data entry into iPM and EPIC

This is a fantastic opportunity to join a great team and contribute to positive patient outcomes, while supporting our wonderful health workers

**About you**

You will be someone with excellent interpersonal, communication and organisational skills. In this role you’ll need to display initiative, the ability to be flexible within a challenging and at times a high-pressured environment, and to work both independently and in a team.

You’ll bring with you:

- ??A Business Administration qualification and/or relevant administrative and customer service experience
- ?Previous experience in a hospital Admission Clerk role
- Experience using Inpatient Management and Theatre Bookings systems
- Demonstrated experience in the MS Office suite

**Our benefits**

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite childcare centre and breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave, monthly ADO’s, 17.5% leave loading and purchased leave options

**Inclusion and belonging**

**Join us**

Enquiries to: Margaret Gordon

Nurse Unit Manager

Phone: 83453321