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Regional Officer
3 weeks ago
An exciting opportunity to join Consumer Affairs Victoria - South East Metropolitan Region
- VPSG 3 classification (salary range $72,751 - $88,336)
- Ongoing, full-time role
About us
Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.
About the role
Regional Officers are integral in undertaking a broad range of inspections as well as educating and empowering the community to understand their rights and obligations.
Regional Officers carry out a range of routine, straightforward compliance monitoring activities and inspections of businesses using checklists, as well as residential tenancy assessments and inspections. Regional Officers may also conduct more complex inspections as directed by the Regional Manager. These inspections will typically include acting as support in a team conducting compliance inspections of licensed businesses and similar type inspections that are likely to lead to court action or formal sanctions.
Regional Officers will also be required to respond to enquiries (counter and telephone) from both consumers and businesses, as well as participating in front line (and/or virtual) dispute resolution, business and community education and CAV campaign initiatives.
This position may be required to work across multiple Justice Service Centres including Box Hill and Dandenong.
About you
- excellent interpersonal and stakeholder management skills, with the ability to respond quickly to changes
- a current Victorian Driver's Licence (required).
How to Apply
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic).
Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes:
*
- COVID-19 digital certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account) or
- A letter from the GP who vaccinated you.