Medical Administrator
4 days ago
Job Title: Medical Receptionist ( casual)
About Us:
We are a busy and reputable general practice committed to providing exceptional healthcare services. Our team is dedicated to creating a supportive and welcoming environment for both patients and staff.
Role Summary:
Key Responsibilities:
- Greet patients and visitors warmly, ensuring a positive experience at our clinic.
- Manage appointments and schedules for multiple doctors using medical software.
- Handle phone inquiries and resolve patient concerns efficiently.
- Process payments, insurance claims, and maintain accurate records.
- Assist with administrative tasks, including filing, data entry, and correspondence.
- Communicate effectively with patients and team members in Chinese (Mandarin), English, and (preferably) Cantonese.
**Requirements**:
- Fluency in Chinese (Mandarin) and English; Cantonese is an advantage.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Strong critical thinking and problem-solving skills.
- Proficiency in Microsoft Office and the ability to quickly learn medical software.
- Previous experience in a medical or customer service setting is a plus but not required.
How to Apply:
We thank all applicants for their interest, but only those selected for an interview will be contacted.
**Job Type**: Casual
Pay: From $30.00 per hour
Expected hours: No less than 7 per week
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplementary Pay:
- Penalty rates
Application Question(s):
- Are you able to work on the weekend shifts?
**Education**:
- High School (Year 12) (preferred)
**Language**:
- Mandarin (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Application Deadline: 01/02/2025
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