Client Services Team Leader

**Posted**:
10/07/2025

**Closing Date**:
04/08/2025

**Job Type**:
Permanent - Full Time

**Location**:
Melbourne - Northern Region

**Job Category**:
Client Services Support

**Great People. Great Careers. Excellent Healthcare**

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

Job Description

**Greatness starts here**

The Client Services Representative Team at DPV provides services to both staff and external clients. The team is often the first point of contact for DPV clients and is committed to providing its services with professionalism, quality and efficiency.

We are recruiting a full-time Team Leader for the Client Services Representative team to work across a variety of DPV Health sites including Broadmeadows, Craigieburn & Meadow Heights who will ensure service delivery at reception is delivered in a professional, proficient and caring manner to staff members and clients of DPV Health. You will be responsible for the rosters for each site ensuring adequate coverage.

Desired Skills and Experience

**Bring your great, everyday**

Applicants must have Previous Leadership skills and be able to handle a busy work schedule, a high level of competency in Microsoft Office Products and highly developed communication and problem-solving skills to manage complex enquiries.

Your ability to adapt to new information technology systems as well as your ability to relate well with clients and staff will be highly valuable for this position.

**The fine print**
- Full driver license and travel between sites required.

**Our Talent Experience**

We kindly request you include a covering letter, addressed to Julianne Zylstra (Program Manager), detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

Make your next move, a great one