Assistant Boutique Manager Longines Collins Street

1 day ago

Melbourne, Australia Swatch Group Full time

**About Longines**
Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.
**The Role**
We are currently recruiting a Assistant Boutique Manager for our beautiful Longines Boutique on Collins Street to support the boutique management in the areas of sales, management and leadership of the team to ensure that operations run smoothly and standards and policies are met at all times. In this role, you will be responsible for achieving sales goals, providing impeccable customer service, building client relationships and growing the boutique client list.
**Responsibilities**
People Management
- Support Boutique Manager in motivating staff to optimise performance
- Develop staff skills with Boutique Manager & SGA department heads in areas of where improvement is needed

Sales & Service Management
- Make sure the highest levels of Customer Service is being upheld throughout the store at all times
- Monitor targets for the sales team and ensure that they are met, and motivate staff to maximise their performance
- Support the Customer Service department and ensure all staffing, escalation and operational issues are properly addressed

Operational Management
- Support the Boutique Manager in the operational tasks of the boutique, including rostering, staff training, inventory planning and boutique problem solving
- Prepare regular reports for internal stakeholders
- Proactively educate yourself on product and brand knowledge via e-learning modules

Training
- Implement the sales training program with the Boutique Manager, making sure store selling skills are continually managed to the highest level
- Manage the Longines e-Learning training & Swatch Group Australia online modules, making sure the sales team are conducting trainings on time and in line with Switzerland and issues are flagged to the Boutique Manager

**Skills and Experience**
- Tertiary qualifications in Business administration preferred
- Demonstrated retail experience in the high-range product or luxury sector preferred
- Proven staff management experience
- Computer literacy skills: Word, Excel
- Excellent time and organisational skills
- Excellent oral and written communication skills
- Strong analytical and problem solving skills

Job Reference: SGAU00492

  • Longines Seasonal Casual Sales Associate Melbourne

    5 days ago

    Melbourne, Australia Swatch Group Full time

    ABOUT LONGINES Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of...

  • Boutique Supervisor

    2 weeks ago

    Melbourne, Australia Montblanc North America Full time

    Melbourne, VIC, AU - Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather...

  • Longines National Retail Manager

    2 weeks ago

    Greater Melbourne Area, Australia Swatch Group Full time $90,000 - $120,000 per year

    About LonginesLongines has been established in Saint-Imier, Switzerland, since 1832. The watchmaking house boasts expertise forged in tradition, elegance and high performance. Seamlessly blending tradition and innovation, Longines is renowned for timepieces that reflect elegance and timeless sophistication – qualities embodied by its Ambassadors of...

  • Assistant Boutique Manager

    2 weeks ago

    Melbourne, Australia Retailworld Resourcing Full time

    International Spanish Luxury brand. Leather goods, accessories, and ready-to-wear. A historic brand that is the oldest in the luxury fashion house! Be bold and loud with this brand you will make a statement! This is an opportunity you do not want to miss out on! Brand new store opening in April!! **About this role** Globally established brand seeking an...

  • Client Services Coordinator Part-time Collins Street

    2 weeks ago

    Melbourne, Australia Tiffany & Co. Full time

    We now have a rare and exciting opportunity for a skilled and experienced individual to join our stunning Collins Street Boutique as a Client Services Coordinator on a Part-time basis. In this role, you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including...

  • Branch Manager- Collins Street

    2 weeks ago

    Melbourne, Victoria, Australia People First Bank Full time $104,000 - $160,000 per year

    Job DescriptionAre you ready to lead with purpose and bring out the best in others? JoinPeople First Bankas aBranch Manageroverseeing both ourCollins Street (Melbourne CBD)andCaroline Springsbranches.AsBranch Manager,you'll lead two dedicated teams while supporting team development, driving business performance, and enhancing member experience. Your success...

  • Optical Retail Assistant Collins Street

    1 week ago

    Melbourne, Australia OPSM Full time

    **See yourself at OPSM** We are seeking a passionate and engaging **Part-Time **Retail Assistant to join our OPSM team in **Collins Street**! You will be involved in the customers journey from pre-testing equipment to dispensing and providing customised frames and lenses to suit their lifestyle. Our benefits: - Monthly bonus scheme - Access to our rewards...

  • Dental Receptionist

    1 week ago

    City of Melbourne, Australia 1300SMILES Ltd Full time

    Company Description Looking for a full-time opportunity where you can shine in both Dental Assisting and Dental Reception? Join our friendly and supportive team at Maven Dental Collins Street! This is a dual role where you’ll be valued for your versatility, supported in your growth, and welcomed into a patient-focused practice proudly backed by...

  • Retail Sales Assistant

    3 days ago

    Melbourne, Australia La Belle Miette Full time

    La Belle Miette, Melbourne's macaron and chocolate specialist patisserie, is seeking a retail sales and customer service assistant to work at our Collins Street store. We specialise in small delights. As a retail assistant, you help create the beautiful experience of visiting our patisseries, providing exceptional customer service to ensure needs are met...

  • Beauty Expert- Collins Street

    23 hours ago

    Melbourne, Victoria, Australia L'Occitane Australia & New Zealand Full time $60,000 - $80,000 per year

    About L'occitaneL'Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practised since the company was founded in 1976.L'OCCITANE is an Equal Opportunities Employer and is committed to ensuring that...