Technical Integration Support Specialist

**About the role**:
**There are 3 opportunities available for this position.**
- Experienced in developing innovative IT solutions to complicated problems.
- Exhibit a strong customer focus and excellent communication skills.
- Experienced in liaising with multiple vendors to deliver IT solutions in a shared services environment.
- Experienced in managing, supporting, or administering a broad range of technologies including Citrix, Microsoft Azure, Windows Server platforms, Virtualisation, Oracle Database, Intersystems Cache/Ensemble/IRIS, MS SQL Database, and Health Integration Platforms, with a thorough understanding of system topologies and architectures.

**Please review position description for further details about the role.**

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**About you**:
As a key contributor, you will be responsible for planning and organising the delivery of technical support services, setting clear objectives and tracking progress effectively. Your ability to identify and resolve integration challenges, while managing competing priorities and maintaining a clear focus on outcomes, will be essential.

This position requires a systems thinker-someone who can recognise patterns and trends within complex environments and understands how various internal and external factors interconnect. You'll use this insight to help optimise integration processes and support broader departmental goals.

Strong self-management is also crucial. You will seek feedback, reflect on your impact, and adapt your behaviour to work more effectively with others. Emotional intelligence and the ability to stay composed under pressure will support your success in this role.

**Mandatory**
- Certification in ITIL to at least foundation level or demonstrated experience in working in an ITIL environment- Expertise in developing scripts to automate solutions, ie Powershell,.NET;
- MS Windows Servers;
- Unix/Linux;
- Active Directory;
- Relational Databases (SQL, Oracle, Intersystems Cache/Ensemble/IRIS);
- Integration technologies including HL7, FHIR;
- Citrix XenApp;
- Microsoft Azure;
- Understanding of the following technologies
- Virtualisation and Virtual environments
- Group Policies;
- SAN Storage;
- Networks;
- Network Printing;
- Managed File Transfer (MFT);
- Multi Factor Authentication;

**Desirable**
- Certifications in Microsoft Server, Microsoft Azure, Linux and Citrix are desirable.
- Degree or tertiary qualification(s) in IT is desirable.

**What we offer**:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

**How to apply**:
Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.