Client Support Specialist

2 weeks ago

Queanbeyan, Australia Argyle Housing Full time

**Introduction**:
About Argyle Housing

Argyle Housing has recently gone through an exciting organisational restructure to achieve our goal around becoming a more client-focused, not-for-profit, housing organisation. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve it. While we provide the bricks and mortar, it is who is inside that matters.

Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living.

About you

In this role you will help us deliver high levels of client satisfaction, demonstrate behaviours that reflect our values towards our colleagues, clients and community.

We are committed to assisting our clients and their communities to achieve a better future across 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

**Description**:
The Role

The Client Support Specialist based in our Common Ground office in Gungahlin operates as the key point of contact for clients in Queanbeyan on key aspects of tenancy management, and coordinates support services and community participation programs to ensure long term and sustainable tenancies are built in the community.
- Providing support to our clients who are dealing with homelessness and complex needs
- Working closely colleagues, stakeholders and external support providers
- Following guidelines outlined in the Tenancy Act
- Actioning client rent arrear reports
- Achieving KPIs as agreed with your manager

**To ensure success in this role, you will demonstrate**:

- Experience in the community sector such as case management, case work(child protection/disability)
- Experience in community housing coupled with an understanding of issues affecting socially disadvantaged groups and those with complex and challenging housing needs
- Experience managing a case load or portfolio of tenancies
- Excellent written and verbal communication skills
- Sound knowledge of Office 365 and software operating systems
- Current Australian driver's licence

**Skills and Experiences**:
A few benefits of working at Argyle Housing

Generous above award salary
35 hour working week
Not-for-Profit salary sacrifice options
Flexible working arrangements
Recognition program
Wellbeing allowance
17.5% leave loading
Access to EAP counselling service

This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.

  • Client Service Officer Homes Nsw Southern Nsw

    2 days ago

    Queanbeyan, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW- Location: Queanbeyan, NSW, AU, 2620 Goulburn, NSW, AU, 2580- Req ID: 70460**Client Service Officer** **HOMES NSW | Housing and Homelessness |** **Southern NSW Housing Services** - **Location: Queanbeyan and Goulburn**: - **Employment - **Ongoing**: - **Clerk Grade 2/4, Base Salary range $74,803pa - $86,593pa plus superannuation &...

  • Compassionate Support Worker

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeElderly Full time $40 - $70

    Help Reduce Elderly LonelinessWe are looking for a kind-hearted volunteer to visit an elderly lady who is feeling isolated. Your time and company could make a world of difference.As a social visitor, you can contribute to improving the quality of life of an older person. Regular visits from volunteers can help reduce feelings of isolation.Your visits will...

  • Therapeutic Specialist

    2 weeks ago

    Queanbeyan, Australia CareSouth Full time

    **Be apart of a dedicated leadership team supporting vulnerable young people within your community.**: - **Support and empower passionate staff to achieve positive outcomes within the program.**: - **Access flexible working arrangements and above award salary.** **ABOUT CARESOUTH** CareSouth is a not-for-profit organisation offering services in Early...

  • Therapeutic Family Support Specialist

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeFamilyTherapist Full time $70,934 - $91,670

    Family Therapy RoleAs a Family Therapist, you will work with families to provide therapy using the FFT-CW model.About the Position:The successful candidate will have a Bachelor's qualification in Social Work or Psychology/Aboriginal Health Worker/Community Welfare Worker or Master of Counselling.Postgraduate training in relevant child, adolescent and family...

  • Compassionate Home Care Support Specialist

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeCareworker Full time $47,600 - $62,500

    We are seeking a compassionate and skilled Home Care Worker to provide high-quality care to our aged community members in the Queanbeyan area. This is an excellent opportunity for individuals who are passionate about delivering exceptional service and building positive relationships with clients and their families.Job DescriptionIn this role, you will be...

  • Disability Support Worker

    2 weeks ago

    Queanbeyan, Australia Alliance MultiCare Services Full time

    **JOB TITLE**: - Support Worker_ **JOB DESCRIPTION**: - The Disability Support Worker is responsible for the provision of person/ family centered support services that empower people with disability to achieve their potential and live the life they choose. Disability Support Worker works under limited supervision with readily available assistance._ -...

  • Administrative Support Specialist

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeAdministration Full time $68,338 - $70,869

    Our district is seeking a dedicated professional to fill the role of Administration Officer.The ideal candidate will be responsible for providing administrative support to our manager and clinical teams in our Alcohol and Other Drugs Service.Supporting admissions, record management, booking services, and correspondenceAssisting with filing, typing, copying,...

  • Holistic Care Specialist

    2 days ago

    Queanbeyan, New South Wales, Australia beBeeHolistic Full time

    We are seeking a skilled and compassionate Holistic Care Specialist to join our team. This is an exciting opportunity to make a real difference in the lives of our residents.About the Role:We provide high-quality care that goes beyond just physical needs. Our Holistic Care Specialists work closely with residents, families, and other healthcare professionals...

  • Queanbeyan- Support Worker

    1 week ago

    Queanbeyan, Australia Uniting Full time

    **Queanbeyan - Support Worker**: Queanbeyan NSW, Australia Req #455 Monday, 10 March 2025 - Our mission is to effectively advocate and communicate efforts designed to improve safety and profitability for our members. **Join our Home Care Team and positively impact the lives of elderly clients in your community!** **Position**: Permanent Part-time, Monday...

  • Compassionate Support Worker

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeCare Full time $63,000 - $74,100

    Home Care Assistant Job OpportunityAs a Home Care Assistant, you will have the chance to make a positive difference in the lives of our aged care clients.Key Responsibilities and Skills RequiredProviding home help services to support daily living tasks and promote independence for our clients.Assisting with general housekeeping, meal preparation, and social...