Digital Delivery

**Careers with Impact**

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.

HESTA is also an inspiring and rewarding place to work. That’s because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they’re focused on living and creating a strong organisational culture. We’re an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members - and we are proud to serve them.

**Bring your authentic and passionate self to this exceptional role #careerswithimpact**

Are you an experienced digital delivery and automation leader ready to make an incredible impact? Join our growing business in this pivotal role, reporting to the General Manager - Digital and partnering with teams across Digital Product, Platform, Experience and Technology teams.

**What You’ll Do**:
As the the Digital Delivery and Automation Manager, you’ll play a pivotal role in shaping the digital experiences of HESTA members. Leading the end-to-end delivery lifecycle across the authenticated member digital products from design to delivery. With a strong focus on modernising our delivery processes, you’ll explore and champion the adoption of automation as appropriate to deliver quality outcomes for our members.

Key areas of responsibilities include:
**Manage Digital Delivery Lifecycle**:

- Oversee the end-to-end delivery of digital projects, ensuring an efficient and effective lifecycle that aligns with business objectives and timelines.
- Work collaboratively with Digital Leads to ensure a cohesive delivery lifecycle, across multiple digital products.

**Automation and AI**:

- Identify, assess and lead opportunities to explore, collaborate, develop automation and AI solutions for efficiency gains in delivery (e.g. oversee the implementation of AI tools).
- Develop a roadmap to mature automation and AI capabilities, including identifying skill gaps, defining governance frameworks, and setting measurable goals.

**Digital Delivery and Automation Leadership**:

- Lead, mentor and develop a diverse, inclusive and high performing digital delivery team.
- Foster a culture of collaboration, innovation and continuous improvement, fostering change and digital-first thinking.

**Stakeholder Relationship and Vendor Management**:

- Provide thought leadership, partner with internal business stakeholders and manage third-party vendor relationships aligned to digital delivery and automation projects.

**About You**:
You’re a seasoned leader with a proven track record driving end-to-end digital delivery and emerging technology initiatives—particularly in automation and AI. With experience in a similar management role, ideally within financial services or superannuation.

You bring a unique blend of strategic thinking, technical know-how, and people leadership. Your strengths lie in delivering digital programs, managing key vendor partnerships, and identifying emerging technologies that move the business forward. You communicate with confidence and influence at every level, bringing presence, gravitas and credibility.

You hold relevant tertiary qualifications in technology, digital, project management or a business-related discipline—and you’re ready to lead and empower teams/squads aligned to agile ways of working.

Benefits that matter and make a difference for our employees
- **_Leave for those moments that matter_**, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
- **_Your Professional development matters_**, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
- **_Your health and wellbeing matters_**, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
- **_Your financial wellbeing matters_**, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

Please note: Applications via recruitment agencies will not be accepted for this position.