Service Delivery Manager

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About Us Altera is a company committed to growth and development for its work force.
We have a brilliant opportunity in the Managed Services Business Unit for an experienced Service Delivery Manager to join our growing team.
The Delivery Manager will get to build relationships and drive projects forward to ensure on time delivery across the APAC region.
Click apply now to find out more about our company and this opportunityAustralia (remote)Altera Digital Health About Us Altera is a company committed to growth and development for its work force.
We have a brilliant opportunity in the Managed Services Business Unit for an experienced Service Delivery Manager to join our growing team.
The Delivery Manager will get to build relationships and drive projects forward to ensure on time delivery across the APAC region.
Click apply now to find out more about our company and this opportunityWhat can we Offer you?Excellent benefits – including private medical Competitive salary per market rate Flexible working – home/ office Structured career progression Job Responsibilities Provide effective and efficient functional and technical services which meet the needs and requirements of the client hospitals or health systems.
Assists in account profitability to meet revenue and margin requirements set at the corporate level.
Effective management of the client relationship and resolution of client issues.
Continuous risk identification and appropriate escalation.
Responsible for making recommendations regarding risk mitigation and process improvement.
Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
Consistent efforts to deliver quality solutions as per agreed scope.
Customer focus and close alignment with the customers' business objectives.
Take complete ownership for the assigned task and timely inform the progress of the project/task to all stakeholders.
Work under the direction of the Manager to provide application solutions for assigned business areas.
Possess functional knowledge of assigned application technology.
Role Requirements This is a functional and technical role, and experience running complex projects will be advantageous.
Healthcare experience is beneficial.
Experience in information technology delivery management Practical experience in providing technical support and maintenance.
This is an exciting opportunity within Altera and would look for someone passionate and enthusiastic about delivery management.
PMP and/or Prince 2 qualification would be an advantage.
This role will require 20% travel domestic and international.
Altera is an Equal Opportunity/Affirmative Action Employer.
We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.
Recruiting@Altera Health.com Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management and Information Technology Industries Software Development Referrals increase your chances of interviewing at Altera Digital Health by 2x Clinical Lead National Early Intervention Service (Li CBT)Melbourne, Victoria, Australia 1 week ago Technical Project Manager - Enterprise Team Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 3 days ago Outreach and Community Engagement Manager Melbourne, Victoria, Australia A$60,000.00-A$80,000.00 1 week ago We're unlocking community knowledge in a new way.
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