Customer Service Officer

1 week ago

Wollongong, Australia Sedgwick Full time

Customer Service Officer

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

**Do Something meaningful.**

**_At Sedgwick caring counts _**
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do. _

Are you looking for a job that will take your Administration skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Access to continual role and non-role based training and development
- Hybrid working solutions
- Career growth opportunities locally and globally

**Customer Experience Consultant - Casual**

We are currently looking for **Customer Service professionals **to join the Claims Support team based in **Wollongong.**

**Types of employment**:

- Temporary hires (hourly rate)
- Fixed Term Contracts
- Permanent

**The role**:
Due to the recent floods, we are seeking interest from resilient, empathetic and motivated people wanting to help the affected people and families in their time of need.

You will be responsible for delivering an excellent experience to our customers and clients at all stages of a claim. You will work collaboratively with your Sedgwick colleagues and have the customer and client at the centre of everything you do whilst achieving cost-effective and timely outcomes.

**About Sedgwick Australia**

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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