Customer Service Officer
15 hours ago
**About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products. This a Part-Time position (Wednesday to Friday, hours flexible) based in our Wollongong Branch. **Responsibilities** - Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies - Achieve and exceed sales and service targets - Provide first contact resolution in all customer interactions - Maintain accurate membership information in accordance with HCF policy and procedure **About you** - Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience - Previous experience in a customer service environment - The ability to quickly learn complex computer systems - Ability to work in a team environment - Ability to adapt positively to frequently changing work practices and needs - Have the ability to work six weeks fulltime to participate in comprehensive training **Culture** Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members. **Benefits** - Up to 50% discount on health cover, pet and travel insurance - Organisational wide Recognition & Rewards program - Generous Parental Leave Scheme - Health and Wellbeing Initiatives - Additional time off in the form of a "Family & Friends day"
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Customer Service Officer
16 hours ago
Wollongong, Australia Mercer Full timeWe are seeking a talented individual to join our **Customer Service** team at **Mercer**. This role will be based in the **Wollongong** office. This is a hybrid role that has a requirement of working at least three days a week in the office post training requirements. - As a **Customer Service Officer**, you will play a crucial role in providing exceptional...
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Customer Service Officer
1 week ago
Wollongong, Australia Sedgwick Full timeBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as...
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Customer Service Officer
5 hours ago
Wollongong, New South Wales, Australia Mercer Full time $50,000 - $80,000 per yearWe are seeking a talented individual to join our Customer Service team at Mercer. This role will be based in the Wollongong office. This is a hybrid role that has a requirement of working at least three days a week in the office post training requirements. As a Customer Service Officer, you will play a crucial role in providing exceptional support to our...
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Customer Service Officer
6 days ago
Wollongong, New South Wales, Australia IRT Group Full timeAbout IRT Founded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to...
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Customer Service Officer
7 hours ago
Wollongong, New South Wales, Australia IRT Group Full time $45,000 - $60,000 per yearAbout IRT Founded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to...
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Customer Service Officer
6 hours ago
Wollongong, New South Wales, Australia c22e087a-4003-4db4-855b-1b1bce367707 Full time $60,000 - $80,000 per yearAbout IRTFounded in 1969, IRT's mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We're one of Australia's largest community-owned providers of independent living, aged care and home care. We're proud to...
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Customer Service Officer
3 days ago
Wollongong, Australia HCF Full time**About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...
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Customer Service Officer
15 hours ago
Wollongong, Australia Mercer Full time**Customer Service Officer** Join a global company and world leader in Financial Services where we put the member at the center of everything we do. Multiple roles available; full-time fixed term & part-time contract. **What can you expect?** At Mercer, we recognise that our most important asset is our people. We offer a great team environment with...
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Customer Service Officer
5 days ago
Wollongong, Australia TenacityCX Full timeOffice based role 5 mins from Wollongong Station - Be a part of Credit Union evolution who have a clear 5 year plan - Face to Face or over the phone - your choice! **CUSTOMER SERVICE OFFICERS** - **Permanent Full-Time opportunities - Office based roles**: - **Multiple roles - so refer a qualified friend !!!**: - **Leading Credit Union who offer fantastic...
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Customer Service Officer
2 days ago
Wollongong, Australia Sedgwick Full timeCustomer Service Officer IF YOU CARE, THERE’S A PLACE FOR YOU HERE For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we...
