Assistant Practice Manager

2 weeks ago


Croydon, Australia Lifecare Full time

** Reception Manager/2nd In Charge combined position**:

- ** Full time or Part time Opportunity**

**Are you a dynamic leader with a passion for healthcare and operational excellence?**

Lifecare is seeking a motivated** Assistant Practice Manager / Reception Manager / 2nd In Charge**to lead the daily operations of our clinic, ensuring a productive, professional, and welcoming environment for both staff and clients on a part-time or full-time basis.

You will be the driving force behind the smooth and efficient running of our clinic. You’ll foster strong relationships between allied health professionals and administrative staff, while ensuring high levels of customer satisfaction and operational performance.

**What's in it for you?**
- ** Be Part of a High-Potential, Growth-Ready Practice**: Join a dynamic, forward-thinking clinic with significant opportunities for expansion and innovation. We’re looking for an energetic individual ready to make a substantial impact and drive our growth.
- ** Connect with a Supportive Community**: Engage with a vibrant and engaged local community.
- ** Discounted Health Insurance**: Benefit from our discounted health insurance options.
- ** Career Growth**: Explore opportunities across various APM Group Health brands to broaden your skill set and advance your career.

**Key Responsibilities**
- Oversee day-to-day clinic operations, ensuring a clean, well-equipped, and welcoming environment.
- Build and maintain strong relationships with GPs, specialists, insurers, and community stakeholders.
- Manage clinic budgets, financial reporting, and contribute to strategic planning.
- Lead recruitment, onboarding, and performance management of staff.
- Maintain compliance with relevant legislation, policies, and quality standards.
- Drive continuous improvement in systems, processes, and service delivery.
- Ensure all WH&S requirements are met and risks are managed effectively.

**What you will bring to the Team**
- Excellent customer service
- Proven Experience working in a medical or mixed allied health clinic
- Experience working with Zedmed or Nookal software, (highly regarded)
- Ability to work shifts ranging between hours of 7.30am and 8.30pm weekdays, with flexibility to accommodate the clinics needs
- Exceptional communication, organisational, multitasking abilities
- People person, team player and looking forward to rostering, upskilling and training staff
- Must enjoy a fast paced environment

**_ About Lifecare_**:

- Lifecare are a part of the APM Group. With more than 50 clinics and over 430 practitioners we value holistic, patient centered care whilst supporting our practitioners with professional development opportunities and a very well-structured mentorship program._
- The Lifecare physiotherapy network is one of Australia’s largest sports medicine networks with clinics across both the East and West coasts of Australia. Lifecare has created the most comprehensive commencement and continuing education program, which includes a supported induction program, complete with your own assigned mentor, supported professional development program that can be adapted depending on your experience, professional development allowance to give you the skills you need to help your clients._

**Are you ready to make a difference in the lives of others, and your own?**

Click **APPLY** now
- We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do._



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