Automotive Service Advisor Trainee

2 weeks ago

Port Melbourne, Australia Apprenticeships R Us Full time

Are you passionate about cars and eager to jump start your career in the automotive industry? Look no further

Apprenticeships R Us is looking for a **Trainee Service Advisor ** in the **Port Melbourne, VIC **areas. This role will combine on-the-job training whilst you work towards your **Certificate III in Business** qualification.

**What is a traineeship?**

A traineeship is a 12 month, paid job that will include hands on training alongside a skilled team of experts with structured learning in order to receive a **Certificate III in Business**. Following this qualification will allow the opportunity of getting promoted after completion.

**What We Offer**:

- **Comprehensive Training**: Learn from the best in the industry Our seasoned professionals will provide you with hands-on training and guidance every step of the way.
- **Diverse Experience**: Gain exposure to various aspects of automotive service operations, including customer interactions, vehicle diagnostics, repair estimations, and service scheduling.
- **Career Growth**: Unlock endless possibilities for advancement within our organization. We believe in nurturing talent and providing opportunities for personal and professional development.

**Some of your duties as a Service Advisor Trainee will include**:

- Determine if technical solutions can be resolved over the phone.
- Accurately record issues and data into a Dealer Management System.
- Conduct transactions; walk customer through process and provide a summary of the service.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the delivery time or pick up with each customer
- Follow up with customer on services provided; ensure they are satisfied with the work performed

**Join Us Today and Drive Your Future Forward**

**Job Type**: Apprenticeship

Schedule:

- 8 hour shift
- Shift work

Work Authorisation:

- Australia (required)

Work Location: In person

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