General Manager Quality and Compliance

Award winning and innovative Aged Care Provider, including recipient of Xref's “Best Workplace Award 2023” and "Engage Change Champion Award 2023" as well as Voice Project’s “Best Workplace Award 2021” - Award winning Clinical Education Program Future of Aging Award 2024 in the People & Culture - Wellbeing initiatives along with Employee Recognition lunches and daily staff meals - Generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum) - Integral, leadership position **The Role**: this leadership position will see you working collaboratively with the General Managers of Clinical Governance and Residential Care under the guidance of the Director of Residential Care and Clinical Governance. Your strategic leadership will guide the Leadership Council in meeting its obligations under the Aged Care Act 2024, ensuring robust governance, continuous improvement, and a culture of safety, dignity, and Resident centred care. Your key responsibilities include: - Leading and managing a high-performing team of Quality and Compliance Leads, Document Control Coordinator and Records and Information Specialist. - Leading governance and compliance activities including internal audits, National Quality Indicators, incident investigation and root cause analysis. - Overseeing the management of Serious Incident Response Scheme (SIRS) reporting. - Overseeing and managing the analysis and reporting of surveys, audits, and feedback. - Champion a culture of continuous improvement, transparency, and accountability. - Maintaining readiness for audits, assessments, and external reviews by the Aged Care Quality and Safety Commission by monitoring and evaluating clinical and operational performance against the Strengthened Quality Standards. - Leading the implementation of National Aged Care reforms and contributing to policy development and reviews. - Overseeing provider registration, renewal processes, and compliance with Key Personnel obligations **Essential Criteria**: - Tertiary qualifications in Nursing, Health Management or Postgraduate qualifications in Quality, Risk, or Governance. - In-depth knowledge of the Aged Care Act 2024, Quality Standards, and clinical governance principles. - Strong leadership, communication, and stakeholder engagement skills. - Demonstrated success in leading compliance, risk, and quality systems in a complex service environment. - Experience with digital quality management systems and data analytics. **About you**: You are a collaborative and experienced leader with proven leadership experience in quality and compliance within aged care or health services, supported by exceptional time management, organisational, and communication skills. You thrive in a multidisciplinary environment and are passionate about safeguarding standards and driving continuous improvement. And, importantly, you are dedicated to fostering a culture built on transparency, accountability, and the dignity of every consumer. **About Us**: Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living. **What we offer**: We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum) and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence. All offers of employment are dependent upon successful completion of the organisation’s pre-employment check process. This includes (but is not limited to) the requirement to be willing to obtain a Criminal Police Check. Applications close: 3 October 2025 For a confidential discussion, please contact Loren Woolf, Senior Talent Acquisition Advisor on 8345 9158.