Remediation Portfolio Coordinator

**The Opportunity**

As part of the Remediation Team, this role will partner closely with the Head of Remediation to deliver high quality Project Coordination and BAU services at pace to drive strategic outcomes for Bupa’s customers.

**_ This is an initial permanent full-time position, based in our Sydney office. Bupa offers hybrid working arrangements and you can work from the office or from home._**

**How will I help?**

You will add value by:

- Leading the collection, collation and dissemination of remediation portfolio data information.
- Working with business teams to collate information on remediation activities across HI, including: customer complaints, risk management (Protecht) and project delivery management systems (Wave).
- Producing remediation portfolio status reporting, covering in-flight and pipeline remediation matters.
- Supporting the Head of Remediation in identifying and prioritising the remediation pipeline.
- Partnering closely with the Head of Remediation, and business initiative owners to develop a deep understanding of the Bupa business, key stakeholders, risks, issues, dependencies within the remediation portfolio (including scope, cost and timeframes)
- Assisting Head of Remediation with planning, setting-up and facilitating stakeholder workshops as required

**Why work at Bupa?**

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing and futures.

**What do I need?**
- 1-2 years’ experience working in a business project management support role; or 3+ years’ experience in a strategic change project role (i.e. business analyst or similar) with some Project Management responsibilities).
- Microsoft Office experience (PowerPoint, Word, Excel); with MS Project experience desirable - Strong verbal and written communication skills.
- Good report writing skills / ability to learn - Analytical and problem-solving skills, with a strong attention to detail.

**About Bupa Asia Pacific**

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects.

Our people reflect the diversity of our community.At Bupa, your wellbeing, identity and own story is respected and valued.