Operations Specialist

**What you’ll be working on**

An exciting opportunity has become available for an Operations Specialist to join our team. The role is responsible for reviewing and improving business process and procedures, including systems to optimise the operations. You will participate in or lead projects to develop change to current systems and processes whilst working with and communicating to internal and external customers to achievement key business objectives. The role will be reporting to the Operations Excellence Manager.
- Perform and participate in our coordinated audits and review of existing processes or documentation to ensure appropriate standard and rules are applied
- Initiate, analyse, and work on projects which deliver business solutions through improved processes which can include improved efficiencies, delivering additional customer services or leveraging outsourcing or vendor opportunities within department
- Validate and complete accurate and timely reporting
- Identify risks and opportunities within key processes in the area/department and shares findings with management

Post Code: 4209 | Gold Coast

**What you’ll bring to the team**
- Knowledge and experience in Data Analysis, PowerBI, VBA, Microsoft Office, and coding language will be highly regarded
- High level of attention to detail and problem solving skills
- Excellent written and verbal communication skills

**What you can expect to get**

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects - we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance.
- Competitive base salary + Eligible for FedEx bonus scheme + 11% Superannuation
- Health & wellness, employee assistance, and rewards and recognition programs
- Special employee discounts on computers, electronics, health insurance, travel packages, and much more
- Safety Above All Culture

**Who are we?**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next.

We’re team FedEx - 700,000 people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

**Our Values**

Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

**Equal opportunities**

We do not tolerate discrimination or harassment based on race, colour, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

**Interested?**

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

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