Network Operations Specialist

6 days ago

Gold Coast, Queensland, Australia Kinetic Full time
Join to apply for the Network Operations Specialist role at Kinetic
Network Controller Role
Overview
Network Controller position at Kinetic responsible for overseeing live transport network performance, coordinating driver and vehicle movements, responding to incidents, and ensuring service reliability.
The role requires the ability to stay calm under pressure, provide clear instructions, and make critical decisions to support smooth operations and exceptional service delivery.
Responsibilities

Monitor and manage live transport network KPIs, ensuring on-time and reliable service.
Provide real-time support to drivers during incidents and emergencies.
Collaborate with depots to adjust operations in response to disruptions.
Record and escalate incidents and maintain accurate system documentation.
Communicate with stakeholders, including emergency services and authorities, when required.
Roster: 38 hours per week, with a rotating schedule that will include some weekends.

What We're Looking For

Experience in monitoring transport networks with strong attention to detail.
Proficiency in computer systems and communication tools.
Excellent problem-solving, teamwork, and decision-making skills.
Ability to remain calm under pressure and adapt to dynamic environments.

Benefits

Play a vital role in ensuring reliable transport for the community.
Join a supportive team in a fast-paced, dynamic environment.
Build a rewarding career with Australia's leading transport operator.
Salary of $88,000 plus Super.
Extra shifts and paid overtime opportunities are available.

Details

Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Location: Gold Coast / Southport, Queensland, Australia

Apply now and help us keep the Gold Coast moving

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