Technical Lead

A bit about us

CloudSense is the proven Commerce and Subscriber Management platform, built for high-volume or complex ongoing services. We’re trusted by Communications, Media and Utilities businesses worldwide to launch, sell and fulfill the entire customer journey on Salesforce.

We make commercial success easier. Our customers go to market in a third of the time, sell four times faster, increase sales by 24% and deliver eight times faster, with a 79% improvement in order accuracy.

Our founders’ experience as enterprise software buyers is ingrained in our DNA, and distilled in our platform. We empower your people with AI, BI and automation to deliver convenient, personalized and friction-free subscription experiences for your customers, and maximum ROI for your business.

Since starting out in 2009, CloudSense has grown at a remarkable rate. For over a decade, we’ve delivered measurable results for businesses including Telefonica, Spotify and EDF. And we’re just getting started. Today we employ more than 350 people, across 12 offices spanning Europe, the U.S. and Asia Pacific. Fueled by passion and pragmatic iteration, we work tirelessly to give you a winning advantage through innovative technology and trusted partnerships.

**Responsibilities**:

- Identifying client's needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
- Designs and implementation of expanding functionality, optimization and improvement of existing solutions
- Cooperation with validators, integrators and projects manager
- Acting as a technical lead for small teams and projects
- Providing assistance to junior consultants on the use of functional and technical tool sets
- Delivering effective project presentations, writing project reports and leading straight forward client meetings

**Requirements**:
Technical Qualifcations
- Strong Salesforce Administration and Development experience or Strong experience in Java, C# or.Net and familiarity with OO design
- Extensive experience with web-based development and relevant frameworks
- Basic experience with Oracle, MS SQL or MySQL databases
- Experience in analyzing complex requirements and designing new software
- Understanding of software development lifecycle
- Strong organizational, teaching and planning skills
- Understanding of commercial processes and the role of software development within a business
- Experience of SVN, Git or equivalent source control system
- Good knowledge of at least one vertical industry (telecommunications, utility, media...)

Essential
- B.Sc or higher in Computer Science, or a related field
- Excellent spoken and written English, including the effective use of business and technical terms
- Experience of working with both functional / technical and business oriented people within a business
- Experience in client-facing environments
- Strong presentation capabilities, confidence, motivation and communication skills
- Prior experience in Salesforce administration and configuration (e.g. as a Sales Engineer, Consultant or similar)
- Demonstrable commitment to producing high quality work with excellent attention to detail
- Strong understanding of business value of Salesforce
- Ability and willingness to learn business value of CloudSense
- Strong self-motivation and time management with the ability to work effectively with all parts of the business

Desired
- Prior experience in CloudSense Products administration and configuration (e.g. as a Sales Engineer, Consultant or similar).
- Understanding of business value of CloudSense products
- Understanding of functional and technical architecture of Salesforce and CloudSense products (e.g. integration patterns and solution architecture).
- Skills in formatting and presentation of common document formats such as Word, PowerPoint and Excel.
- Additional languages (in particular German, French, Spanish, Dutch, Nordics languages)

Travel (50%+) will be required as part of this role