Customer Service Consultant

4 days ago

Noble Park, Australia RACV Full time

**Hybrid Work Arrangement | FlexiRoster**:

- **Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts**:

- **50% off Insurance policies + Free Basic Roadside Assistance**

We’re looking for passionate **Customer Service Consultants**to join our**Roadside Assistance Team who will play a critical role as the first point of contact to our members by providing a reassuring and empathetic tone of voice in all situations.

Assisting with a **diverse range of calls**, you will assist our members with incidents varying from a flat tyre/battery to a burst water pipe at a their residence. You will feel **empowered**and **motivated**as your contribution will truly make a difference to the lives of everyday Victorians**.**

**Start Date**:
The commencement date is on **Monday, 10th February 2025.**

We are looking for **Permanent Part-Time Consultants** and presently offering **20 hours per week across 4 days**,** on a fixed roster.**

Paired with this schedule, you’ll also have access to our **FlexiRoster**, providing additional flexibility and control over your shifts, making it easier to balance work and personal commitments_._

**Our 6-week training program** will set you up for success in the role providing you with a blended learning experience made up of classroom and on-the-job training (Note: training is operated from our Noble Park contact centre and you will be require to attend based upon a Mon-Fri, Full-time capacity for the first 3 weeks).

**We’re looking for**:

- Proven customer service and KPI experience
- Ability to navigate through multiple computer systems
- Keen sense of direction and knowledge of Melbourne suburbs
- Passionate at building longstanding relationships
- Individuals that enjoy working in a team environment with a good culture

**Employee Benefits**:

- 50% off Insurance policies
- Free Roadside Assistance
- 50% of the time work from the comfort of your own home
- Hardware supplied (A work Computer & Headset)
- Exclusive RACV Staff Discounts on Accommodation at all RACV Resorts
- Free secure onsite staff carparking + Free Fully Equipped Staff Gym + Barista café with canteen and Hot Food

  • Customer Service Consultant

    4 days ago

    Noble Park, Australia RACV Full time

    **Hybrid Work Arrangement | FlexiRoster**: - **Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts**: - **50% off Insurance policies + Free Basic Roadside Assistance** We’re looking for passionate **Customer Service Consultants**to join our**Roadside Assistance Team who will play a critical role as the first point of contact to our...

  • Customer Service

    1 week ago

    Noble Park, Australia RACV Full time

    **Brand new RACV contact centre in Geelong!**: - **Hybrid working arrangement!**: - **Ongoing training, career opportunities and outstanding perks!** At RACV we are people who care, we’re part of people’s every day - making a positive impact in their homes, on the road and on holidays. We’ve built on our roadside history and been there for our...

  • Rac Service Consultant

    2 days ago

    Noble Park, Australia RACV Full time

    **Hybrid Work Arrangement | FlexiRoster**: - **Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts**: - **50% off Insurance policies + Free Basic Roadside Assistance** We’re looking for passionate **Customer Service Consultants** to join our Noble Park, Roadside Assistance Team who will play a critical role as the first point of...

  • Customer Service Agent

    2 days ago

    Noble Park, Victoria, Australia Car-Trek Australia Pty Ltd Full time $60,000 - $80,000 per year

    About ISS First ResponseISS First Response is Australia's leading assistance provider for commercial vehicles, rail and industrial clients, providing breakdown support, roadside assistance and organising incident response Australia-wide 24/7. We have hundreds of clients across various programs and we are never required to do cold calling. This is all about...

  • Customer Service Officer

    6 days ago

    Noble Park, Australia Nationwide Group Full time

    **Customer Service and Dispatch Officer - Inbound Call Centre Support** **We are currently seeking Customer Service & Dispatch Officers in our Noble Park Office** - 2 weeks induction and training, - Full time position - Hybrid model - Flexible Working Arrangements - Onsite secure parking - Access to onsite Gym **Who we are** Nationwide Group (NWG) is the...

  • Customer Service Officer

    2 weeks ago

    Noble Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Swim & Gym - Noble Park North 3174** - Great career paths and development with this new Belgravia venture - Be part of something new and exciting - Great workplace flexibility - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and...

  • Customer Service Officer

    4 days ago

    Noble Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Swim & Gym - Noble Park North 3174** - Great career paths and development with this new Belgravia venture - Be part of something new and exciting - Great workplace flexibility - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and...

  • Customer Service Officer

    2 weeks ago

    Noble Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Swim & Gym - Noble Park North 3174** - Great career paths and development with this new Belgravia venture - Be part of something new and exciting - Great workplace flexibility - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and...

  • Customer Services Consultant

    2 days ago

    Clemton Park, Australia Bupa Full time

    **About the Home** Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. **About the Role** As Customer Service Consultant, you will contribute to a...

  • Talent Consultant

    6 days ago

    Noble Park, Australia RACV Full time

    Hybrid working - RACV Noble Park and Home - Great RACV benefits and discounts - including at our Resorts - Opportunity and to grow in the world of Talent Acquisition **Great things start here** This is your opportunity to help shape the future of RACV’s Member Engagement and Roadside Experience call centre teams. Joining a fast paced, passionate, and...