Claims Support Officer

2 days ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
The Coles Group Self Insurance team protects our team members, customers, and business in workers compensation and public liability matters. As a national team, we engage and collaborate across all Coles brands including Coles Supermarkets, Coles Liquor Retail and our Supply Chain business. We support our team members and customers and help to facilitate their recovery.

**About the role**:
An exciting opportunity exists for a highly motivated and proactive administrator to join Coles as a Claims Support Officer for the public liability team on a 12 month fixed term basis.

You will assist the team to effectively manage the portfolio of claims by providing administrative support to the claims team including collating available evidence to facilitate an efficient and effective claims process.

**What you’ll be doing**
On a day-to-day basis you will:

- provide administrative support to the claims team
- review incidents that have been reported and obtain any available evidence
- utilise various IT platforms and databases to save claims related information.

**About you and your skills**:
A strong result driven professional with administrative experience within a finance, safety or insurance environment or transferrable skills and experience.

You’ll also need
- excellent organisational skills
- to be a customer-focused problem solver who loves working in a great team
- experience with Microsoft office suite of products
- experience with various systems and databases.

people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

LI-TP1

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 131280

Employment Type: Fixed Term

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