Food Services Lead

2 weeks ago

Rhodes, Australia Fresh Hope Communities Full time

Food Services Lead / Partner
- Permanent - Full Time / 38 hours per week
- Located at Rhodes Hub in NSW
- Salary packaging available
- On-site parking

We are seeking a passionate and experienced **Food Services Lead / Partner** to champion hospitality excellence across our residential aged care homes. In this pivotal role, you will ensure our food and dining services consistently meet and exceed resident expectations, providing enjoyable, nutritious, and culturally appropriate meals in a welcoming environment. You’ll collaborate with residents and staff to elevate the dining experience and promote a sense of belonging.

**In this role you will**:

- Drive a culture of hospitality excellence aligned with aged care quality standards.
- Lead the development of diverse, resident friendly menus that reflect choice and nutritional needs.
- Ensure the highest standard of meal preparation, presentation, and service across all homes.
- Develop and implement strategic initiatives to continuously improve the food services experience.
- Provide coaching and guidance to kitchen and food servery staff, ensuring customer-centric service delivery.
- Partner with residents, staff, and stakeholders to design inclusive, culturally responsive food services.
- Maintain compliance with NSW Food Authority Regulations and Strengthened Aged Care Quality Standards.
- Lead internal audits, manage complaints strategically, and identify service improvement opportunities.
- Collaborate on procurement, budgeting, and hospitality equipment upgrades.
- Monitor performance, drive innovation, and lead a culture of safety, learning, and accountability.

About you

We are interested in hearing from you if you have:

- Proven leadership in food service or hospitality within aged care, healthcare, or similar settings.
- Strong understanding of nutrition, special dietary needs, and food safety standards.
- Demonstrated experience managing teams, service improvement initiatives, and stakeholder engagement.
- Excellent communication, collaboration, and project management skills.
- Commitment to customer service, quality outcomes, and resident dignity and choice.
- Understanding of NSW Food Authority and Aged Care Quality Standards.
- Relevant qualifications in hospitality, nutrition, food safety or a related field (highly desirable).

About the Benefits

As a Food Services Lead at Fresh Hope Communities you will enjoy:

- Salary Packaging of up to $15,900 (tax-free) per year with an additional meal entertainment benefit of $2,650 per year
- Learning & development opportunities
- Staff engagement and well-being focus
- Employee assistance program
- Generous leave entitlements—paid maternity leave, community service leave, natural disaster leave and family violence leave
- Personal discounts across airfares, white goods, and pest control.

About us

Fresh Hope Communities is a not-for-profit organization. Our history, ethos and values extend from the Churches of Christ in NSW. We exist to care, connect, and adventure with individuals and communities across the sectors of residential aged care, retirement living, community housing, community works, camping and temporary accommodation.

How to Apply

To apply, please submit your cover letter and resume via the quick “Apply” link ASAP.

Want to know more?

  • Food Team Leader

    3 days ago

    Rhodes, Australia IKEA Full time

    **Job ID**: 304016 - **Date posted**: 19/08/2025 **Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • She Manager Supply Chain

    1 day ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations. We...

  • Services Team Lead

    5 days ago

    Rhodes, Australia Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

  • Ai & Automation Lead

    2 weeks ago

    Rhodes, Australia DingGo Full time

    DingGo Accident Management is rapidly expanding, and we're seeking a curious, tech-savvy, and people-focused individual who’s passionate about leveraging AI and automation to transform how we operate. This unique role sits at the intersection of product, operations, and learning & development. You’ll work closely with the Chief Product Officer and the...

  • Brand Manager

    7 days ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    **The Opportunity** We are looking for an experienced and motivated Brand to join our Food’s business on a 10 month parental leave cover. This is an outstanding opportunity to execute and lead one of the fastest growing categories in FMCG and take full ownership of our Noodles portfolio, strategy, comms and innovation pipeline. You will act as the Brand...

  • Customer Service Officer

    1 day ago

    Rhodes, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Transport & Freight Plan Optimizer

    3 days ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations. The...

  • Casual Merchandiser

    2 weeks ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Location**:Epping, Carlingford, New South Whales** Flexible Casual **THE OPPORTUNITY** Joining Nestlé...

  • Customer Service Team Leader

    1 week ago

    Rhodes, New South Wales, Australia IKEA Full time $70,000 - $120,000 per year

    Job ID: 309122Date posted: 16/09/2025Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...

  • Account Executive

    3 days ago

    Rhodes, Australia Nestle Operational Services Worldwide SA Full time

    Pets are our passion, safety is our promise and progress is our pledge. We work smarter, not harder. As a result, we’re widely known as a ‘Best Place to Work’. We make some of the world's most popular and trusted food brands and are committed to advancing the science, health and food products for pets. **POSITION SNAPSHOT** Location: Rhodes,...