Customer Service Officer

5 days ago

Surfers Paradise, Australia Bank of Queensland Full time

**About the Role** - Seeking passionate Customer Service Officer to join the BOQ team - Flexible workplace & Collaborative Teams - Work across our Surfers Paradise and Biggera Waters Owner Managed Branches - Open to be a full time or part time opportunity As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services Day to day your key responsibilities will consist of: - Teller duties including general enquiries, account opening/closing, deposits, withdrawals - Floor walking and initiating quality conversations with customers - Inbound and outbound calling to maintain and build customer relationships - Daily maintenance of the ATM - Cash management - ATM Services, Travelex - Stationery orders - Strong focus on compliance **About you** As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating: - Previous customer service experience, preferably from the banking industry - Contributor to a collaborative team environment - Willingness to go above and beyond for your customers and colleagues - Driven to take a personalised approach with every customer interaction - "Can do" approach to all aspects of your role - Ability to learn and confidently use a number of technical financial systems This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals. **About Us** With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks **Our Benefits** - BUPA Corporate Plan - Discounted financial products - Employee Assistance Program (EAP) **How to Apply** The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks. **Job Reference: BOQ02421

  • Rental Sales Officer

    3 days ago

    Surfers Paradise, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a casual Rental Sales Officer to join our _**Surfers Paradise**_team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a _**customer service**_or _**retail sales**_background should apply!_ - _Employee discounts on car hire globally_ -...

  • Customer Service Manager

    1 day ago

    Surfers Paradise, Australia Service.com.au Full time

    Key Responsibilities: - Develop and implement customer service policies and procedures. - Manage and lead a team of customer service staff. - Improve customer service experience, create engaged customers, and facilitate organic growth. - Take ownership of customers' issues and follow problems through to resolution. - Set a...

  • Sales and Customer Service

    1 week ago

    Surfers Paradise, Queensland, Australia Baku Australia Full time $40,000 - $60,000 per year

    About Us:Baku Swimwear is a proudly Australian-owned and made brand, known for designing premium swimwear that celebrates confidence, individuality, and the beauty of the Australian lifestyle. With a focus on quality, fit, and fashion-forward design, we're dedicated to helping every customer feel their best.The Role:We're on the lookout for a passionate and...

  • Office Manager

    5 days ago

    Surfers Paradise, Australia Artesian Hospitality Full time

    **The Role**: As a Reception/Office Administration Manager, you will be responsible for overseeing all administrative functions and managing the reception team & office administration. You will be the first point of contact for our customers and visitors, ensuring a welcoming and organized environment. This position requires a detail-oriented, organized, and...

  • Customer Service Representative

    1 day ago

    Surfers Paradise, Australia Career Development & Management Guru Pty Ltd Full time

    **Grow your customer service skills representing a global organization**. - Enjoy working in a rewarding environment - Hourly rate - No cold calls - Competitive salary package - Comprehensive training - Learning and development opportunities - Supportive and collaborative team culture - Immediate start - No experience required, open to graduates and...

  • Office Manager

    3 days ago

    Surfers Paradise, Australia Pacific English Study Full time

    **About Us**: Pacific English Study is a leading English language school in Surfers Paradise, offering high-quality language education and exam preparation services. We are committed to providing an exceptional learning environment for students from around the globe, helping them achieve their language goals in a vibrant, multicultural setting. **Key...

  • Front Office Assistant Manager

    1 week ago

    Surfers Paradise, Australia Marriott International, Inc Full time

    **Job Number** 22185169 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **About the Company** **Marriott International** portfolio of brands...

  • Security Officer

    1 week ago

    Surfers Paradise, Australia Certis Security Full time

    **About the Opportunity** An opportunity is now available for a suitably qualified Security Officer to join our retail division. Join us as we provide high level security services to our high end retail partner in the heart of Surfers Paradise 4217. This permanent part time position would ideally suit someone who enjoys providing excellent customer service,...

  • Reddy Express Surfers Paradise- Customer Service Rep

    1 day ago

    Surfers Paradise, Queensland, Australia OTR Full time $45,000 - $65,000 per year

    Req #2108Reddy Express Surfers Paradise, Surfers Paradise, Queensland, AustraliaShareJob descriptionPosted Monday, 1 September 2025, 9:30 amReddy Express - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart...

  • Office in Charge

    5 days ago

    Surfers Paradise, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Specialist, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the Role**: Are you...