Level 2 Site Tech Support Officer

4 days ago

Perth, Australia EllisKing Full time

**The company**:
Our client, a World leader in the mining industry, is committed to the technological development of their operations. Over the years they have maintained a successful and sustainable growth strategy aimed at the diversification, acquisition and improvement of their assets. They offer their employees a rich career path with the opportunity for career advancement, project diversity and in this role the chance to contribute to a portfolio of high-tech projects.

**The role**:
The Level 2 Site Support Officer is responsible for delivering IT support to the site, which includes:

- Delivering IT Refresh and Improvement Projects;
- Commissioning new software (for example: PC SOE) and hardware;
- Checking that installations align with the company's IT framework;
- Completing risk assessments and testing, handling escalated jobs;
- Managing IT Project work to ensure that operations have fit-for-purpose hardware and communications infrastructure;
- Configuring services and completing switches under instruction; and
- Delivering a high standard of customer Helpdesk IT support.

**Selection criteria**:
**Applications**:

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