Care Coordinator

15 hours ago

Melbourne, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Part time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Nursing

Reference: 51033

Western Health is seeking an experienced Registered Nurse to join the dynamic Central Access Unit (CAU) and ACE Inpatient teams, in a dual care coordination role. The CAU and ACE IP Care Coordinator, improves access to WH Chronic and Complex Care services by early identification of patient needs and potential barriers to discharge, completion of timely referrals to both inpatient (iPM) support and post discharge CAU supports.

We are looking for a person who is passionate about integrated care and patient flow to triage, direct, reject or redirect referrals to community programs. The Care Coordinator, when working in the post discharge area, monitors clients by telephone and follows up on any clinical issues should the need arise, for patients post discharge from hospital. The role ensures that patient care is being delivered in accordance with the arranged care plan and provides a single point of contact for the consumer. The role is permanent part-time and will be required to work across a 7-day rotating roster including public holidays.

**To be Successful in this Role you have**:

- a minimum of 5 years post graduate acute and community experience
- highly developed problem solving and negotiation skills
- well-developed interpersonal and communication skills
- ability to work in a faced paced environment in a flexible way
- a comprehensive knowledge of community care options available in the western suburbs
- experience in discharge planning and/or clinical triage would be highly regarded

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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